Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Thomas

Saint Joseph,MO

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience
2022
2022
years of post-secondary education

Work History

Team Leader

Target
Saint Joseph, MO
01.2026 - Current
  • Led team in daily operations ensuring efficient workflow and customer service.
  • Trained new employees on store policies and procedures for effective onboarding.
  • Managed inventory levels and organized stockroom for optimal product availability.
  • Implemented visual merchandising strategies to enhance product display and appeal.
  • Collaborated with management on store initiatives to improve overall performance.

Patient Technician

Northwest Psychiatric Rehabilitation Center
Saint Joseph, MO
09.2024 - 12.2025
  • Monitored patient behavior and reported changes to healthcare team.
  • Assisted in daily living activities for patients in rehabilitation.
  • Implemented therapeutic activities to support patient recovery goals.

Shift Supervisor

Starbucks
Saint Joseph, MO
02.2020 - 09.2024
  • Supervised daily operations and ensured adherence to company standards.
  • Trained and developed team members on customer service techniques.
  • Resolved customer complaints and ensured satisfaction during shifts.
  • Ensured cleanliness and organization of the store environment for safety.

Education

Benton High School
Saint Joseph, MO

Skills

  • Customer service
  • Problem solving
  • Effective communication
  • Time management
  • Tech-Savvy
  • Inventory management
  • Visual merchandising

Timeline

Team Leader

Target
01.2026 - Current

Patient Technician

Northwest Psychiatric Rehabilitation Center
09.2024 - 12.2025

Shift Supervisor

Starbucks
02.2020 - 09.2024

Benton High School
Melanie Thomas