Melanie Torres- Silva
Norcross,GA
Summary
Conscientious Healthcare professional offering over a year of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Peach Clinic
08.2022 - Current
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Team Member
McDonald's Restaurant
06.2019 - 10.2019
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Education
High School Diploma -
Chattahoochee High School
Alpharetta, GA05.2022
Skills
- Phlebotomy
- Procedure Assistance
- Patient Scheduling
- CPR
- Patient-Focused Care
- Payment Collection
Languages
Spanish
Full Professional
Certification
CCMA- Clinical Certified Medical Assistant
Timeline
Medical Assistant
Peach Clinic
08.2022 - Current
Team Member
McDonald's Restaurant
06.2019 - 10.2019
High School Diploma -
Chattahoochee High School
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