Melanie Ventura
Dallas,TX
Summary
Dedicated student of international business with a solid background in international trade, economics, and intercultural communication. enthusiastic about using internships and projects to put theoretical knowledge to use in practical situations. demonstrated capacity to adapt to changing circumstances and collaborate with people from different backgrounds in teams. deeply committed to developing global company growth and international collaborations.
Overview
3
3
years of professional experience
Work History
Fulfillment Lead
Nordstrom
Dallas City, TX
07.2021 - Current
- Ensured accuracy of orders prior to shipping by verifying the quantity, product type, and address information.
- Coordinated with warehouse staff to ensure timely shipment of products.
- Organized workflow to ensure all orders were processed accurately and on time.
- Collaborated with other departments to develop long-term solutions that improve customer service experience.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Student Assistant
Dallas College
Dallas, TX
08.2023 - 03.2024
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
- Organized student events such as open houses, orientation sessions, study groups, field trips, and guest lectures.
- Held weekly office hours to answer questions from students regarding course material or university policies.
- Facilitated communication between faculty members and students through email correspondence or telephone calls.
Education
Associate of Science - Business
Dallas College
Dallas, TX03-2024
Skills
Proficient in Microsoft Excel
Team work
Problem-Solving
Leadership
Data organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Student Assistant
Dallas College
08.2023 - 03.2024
Fulfillment Lead
Nordstrom
07.2021 - Current
Associate of Science - Business
Dallas College
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