Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Villa

China Spring

Summary

Experienced in customer service and order processing, with a background in ensuring medication management for members. Demonstrated ability to handle phone inquiries effectively while coordinating prescription orders to meet member needs. In a previous role, responsibilities included packing food products with attention to detail, ensuring uniformity in weight and quality. Skills in data entry support efficient tracking and management of orders, contributing to operational efficiency.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

RDI Corporation
Waco
09.2023 - 02.2025
  • Picking up phone calls for our members.
  • Placing orders for prescriptions members were needing or that they would soon be out of.
  • Making sure our members had every medication that was needed so they wouldn’t go without.

Production Worker

Cargill
Waco
11.2021 - 02.2022
  • Packed the turkey into its containers.
  • Made sure the turkey slices weighed the same amount as the others.

Production Worker

Domtar
Waco
10.2018 - 09.2020
  • Packing.
  • Made sure diapers weren’t damaged.
  • Placed boxes on the pallet and wrapped them pallet after.

Education

University High School
Waco, Texas

Skills

  • Customer service
  • Order processing
  • Medication management
  • Data entry

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Customer Service Representative

RDI Corporation
09.2023 - 02.2025

Production Worker

Cargill
11.2021 - 02.2022

Production Worker

Domtar
10.2018 - 09.2020

University High School
Melanie Villa