Melanie Wakefield

Enter patient's demographic and insurance information.

Making sure all information provided is accurate.

Identified, researched, and resolved billing variances to maintain system accuracy and currency.

admitted patients into the hospital, coming from other hospitals/surgery centers

exceeded the expected number of patients on a daily basis

communicated with medical staff regarding patient information

worked in other areas of the hospital in the scheduling department setting up appointments

• Supported students through admissions process by answering questions and assisting with forms.

• Maintained patient confidence by keeping patient records information confidential.
• Printed and photocopied documents to provide patients with copies of medical records.
• Updated patient records with new information to keep data current and accurate.