Melanie West
Summary
Experienced human resource specialist with over 20 years of expertise in the government/quasi-agency sector. Proficient in recruitment, employee relations, performance management, and multitasking with precision. Dedicated team player with exceptional organizational skills, adept at prioritizing tasks and meeting deadlines. Known for creating a positive work environment and cultivating strong relationships with employees and management.
Overview
21
21
years of professional experience
Work History
SR HR Generalist
Kentucky Higher Education Student Loan Corporation
Louisville, KY
12.2021 - Current
- Coordinate employee recruitment, including screening, interviews, reference checks, hiring, and orientation.
- Serve as back-up to the Director of Human Resources.
- Provide technical assistance to all levels of management with regard to state and quasi-agency employees in the areas of classification, compensation, recruiting, disciplinary actions, layoffs, grievance procedures, and employee benefits in the Frankfort, KY location.
- Facilitate employee performance appraisals.
- Serve as benefit coordinator, including fielding employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance; and reconciling benefit invoices.
- Assist Director of HR with resolving disciplinary matters
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
HR Generalist
Kentucky Higher Education Student Loan Corporation
Louisville, Kentucky
09.2005 - 12.2021
- Served as a liaison for management and employees working in the Frankfort, KY location.
- Provided technical assistance to all levels of management with regard to state and quasi-agency employees in the areas of classification, compensation, recruitment, discipline, layoffs, grievance procedures, and employee benefits in the Frankfort, KY location.
- Maintained and processed state and quasi personnel and benefit information using the KY Human Resource Information System (KHRIS).
- Reconciled and process monthly insurance statements.
- Coordinated the tuition assistance program.
- Coordinated employee performance appraisals for state employees.
- Reviewed and evaluated requests for personnel actions and process actions on the state personnel system.
- Assisted HR Director with policy updates.
- Performed ergonomic workstation reviews and make recommendations for changes and purchases of equipment for employees.
- Oversaw preparation and submission of unemployment insurance and workers' compensation claims.
- Communicated with applicants regarding employment procedures.
- Maintained personnel files and reports.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
Personnel Administrator
Department of Education, Commonwealth of Kentucky
Frankfort, Kentucky
07.2004 - 09.2005
- Worked in a team environment to provide technical assistance to all levels of management in the areas of classification, compensation, recruiting, and disciplinary actions.
- Reviewed and evaluated requests for personnel actions and processed actions on the state personnel system.
- Conducted desk audits for management regarding personnel actions.
- Oversaw the hiring of temporary employees.
- Communicated with applicants regarding employment procedures.
- Conducted new employee orientation sessions.
- Maintained personnel files.
Education
Bachelor of Science - Office Systems Technology/Labor Relations
Northern Kentucky University
Newport, KYSkills
- Talent Acquisition
- Benefits Program Administration
- KY Human Resources Information System (KHRIS)proficiency
- Experience with Paycor HRIS
- Team Player
- Detail Orientated
- Time management
Timeline
SR HR Generalist
Kentucky Higher Education Student Loan Corporation
12.2021 - Current
HR Generalist
Kentucky Higher Education Student Loan Corporation
09.2005 - 12.2021
Personnel Administrator
Department of Education, Commonwealth of Kentucky
07.2004 - 09.2005
Bachelor of Science - Office Systems Technology/Labor Relations
Northern Kentucky University