Summary
Overview
Work History
Education
Skills
Timeline
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Melanie West

Summary

Experienced human resource specialist with over 20 years of expertise in the government/quasi-agency sector. Proficient in recruitment, employee relations, performance management, and multitasking with precision. Dedicated team player with exceptional organizational skills, adept at prioritizing tasks and meeting deadlines. Known for creating a positive work environment and cultivating strong relationships with employees and management.

Overview

21
21
years of professional experience

Work History

SR HR Generalist

Kentucky Higher Education Student Loan Corporation
12.2021 - Current
  • Coordinate employee recruitment, including screening, interviews, reference checks, hiring, and orientation.
  • Serve as back-up to the Director of Human Resources.
  • Provide technical assistance to all levels of management with regard to state and quasi-agency employees in the areas of classification, compensation, recruiting, disciplinary actions, layoffs, grievance procedures, and employee benefits in the Frankfort, KY location.
  • Facilitate employee performance appraisals.
  • Serve as benefit coordinator, including fielding employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance; and reconciling benefit invoices.
  • Assist Director of HR with resolving disciplinary matters
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

HR Generalist

Kentucky Higher Education Student Loan Corporation
09.2005 - 12.2021
  • Served as a liaison for management and employees working in the Frankfort, KY location.
  • Provided technical assistance to all levels of management with regard to state and quasi-agency employees in the areas of classification, compensation, recruitment, discipline, layoffs, grievance procedures, and employee benefits in the Frankfort, KY location.
  • Maintained and processed state and quasi personnel and benefit information using the KY Human Resource Information System (KHRIS).
  • Reconciled and process monthly insurance statements.
  • Coordinated the tuition assistance program.
  • Coordinated employee performance appraisals for state employees.
  • Reviewed and evaluated requests for personnel actions and process actions on the state personnel system.
  • Assisted HR Director with policy updates.
  • Performed ergonomic workstation reviews and make recommendations for changes and purchases of equipment for employees.
  • Oversaw preparation and submission of unemployment insurance and workers' compensation claims.
  • Communicated with applicants regarding employment procedures.
  • Maintained personnel files and reports.
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.


Personnel Administrator

Department of Education, Commonwealth of Kentucky
07.2004 - 09.2005
  • Worked in a team environment to provide technical assistance to all levels of management in the areas of classification, compensation, recruiting, and disciplinary actions.
  • Reviewed and evaluated requests for personnel actions and processed actions on the state personnel system.
  • Conducted desk audits for management regarding personnel actions.
  • Oversaw the hiring of temporary employees.
  • Communicated with applicants regarding employment procedures.
  • Conducted new employee orientation sessions.
  • Maintained personnel files.

Education

Bachelor of Science - Office Systems Technology/Labor Relations

Northern Kentucky University
Newport, KY

Skills

  • Talent Acquisition
  • Benefits Program Administration
  • KY Human Resources Information System (KHRIS)proficiency
  • Experience with Paycor HRIS
  • Team Player
  • Detail Orientated
  • Time management

Timeline

SR HR Generalist

Kentucky Higher Education Student Loan Corporation
12.2021 - Current

HR Generalist

Kentucky Higher Education Student Loan Corporation
09.2005 - 12.2021

Personnel Administrator

Department of Education, Commonwealth of Kentucky
07.2004 - 09.2005

Bachelor of Science - Office Systems Technology/Labor Relations

Northern Kentucky University

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Melanie West