Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erica Quezada

Moorpark,CA

Summary

Goal-oriented bilingual Sr. Human Resources Professional with experience in leave of absence management and ADAA interactive process, training and development, recruiting and onboarding, employee relations and policy implementation. Adept at building and maintaining positive relationships with team members of all levels within the organization. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

22
22
years of professional experience

Work History

Sr. HR Generalist

Milgard Windows & Doors
07.2001 - Current
  • Created recruitment strategies to find best candidates for each opening.
  • Led special training courses such as yearly sexual harassment training for hourly and salary team members.
  • Developed strategies to increase employee satisfaction and reduce turnover.
  • Resolved employee complaints and grievances successfully.
  • Fielded employee inquiries related to insurance, vacation, sick leave and employee assistance.
  • Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
  • Developed and coordinated employee training programs
  • Planned and managed recruitment activities for new hires using strategic personnel and staffing
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Collaborated with managers to identify and address employee relations issues.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.

Education

Human Resources

Channel Islands University
Camarillo, CA
06.2016

Skills

  • Workers Compensation
  • Recognition Programs
  • Onboarding and Orientation
  • Talent Acquisition
  • Performance Management
  • Business Policies and Procedures
  • Policy Implementation
  • Risk Management
  • HRIS Applications
  • Manager Coaching and Training
  • Unemployment Claims
  • Training and Development

Languages

Spanish
Native or Bilingual

Timeline

Sr. HR Generalist

Milgard Windows & Doors
07.2001 - Current

Human Resources

Channel Islands University
Erica Quezada