Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Melanie Wiedmayer

Kalamazoo,MI

Summary

Applicant with experience in personnel management and customer service, recognized for maintaining accurate records and generating insightful reports. Demonstrates a strong ability to improve customer satisfaction and drive repeat business through exceptional service. Skilled in training, communication, and attention to detail, with a proven track record in staff management and payroll administration. Seeking to leverage extensive experience in a dynamic, customer service-driven company.

Overview

19
19
years of professional experience

Work History

Staffing Coordinator

Advantage Private Nursing Services, Inc.
09.2017 - 05.2025
  • Coordinated staffing schedules to ensure adequate coverage for patient care needs.
  • Maintained accurate personnel records for all employees, ensuring confidentiality while adhering to legal requirements.
  • Generated detailed reports and presented findings to management, highlighting progress toward organizational goals and areas requiring further attention.
  • Completed weekly payroll for 75+ employees.

Assistant Manager

Lifetouch Portrait Studios
10.2006 - 09.2018
  • Captured high-quality portraits using advanced camera equipment and lighting techniques.
  • Coordinated sessions with clients to understand their vision and preferences for personalized photography.
  • Generated repeat business through exceptional customer service.
  • Assisted in interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Associate of Arts - General Studies

Kalamazoo Valley Community College
Kalamazoo, MI

Coursework - Psychology

Western Michigan University
Kalamazoo, MI

Skills

  • Excellent customer service skills
  • Attention to detail
  • Payroll audits
  • Data entry and record keeping
  • Discretion and confidentiality
  • Staff training and onboarding

Interests

  • Volunteering for local animal welfare organization
  • Playing piano
  • Portrait photography
  • Journaling and mindfulness


Timeline

Staffing Coordinator

Advantage Private Nursing Services, Inc.
09.2017 - 05.2025

Assistant Manager

Lifetouch Portrait Studios
10.2006 - 09.2018

Associate of Arts - General Studies

Kalamazoo Valley Community College

Coursework - Psychology

Western Michigan University