Kurtrina Wilson
Montgomery,AL
Summary
Dynamic Staffing Coordinator with a proven track record at The Crossings at Eastchase, excelling in recruitment and onboarding. Known for strong organizational skills and a friendly demeanor, I effectively enhanced team productivity and candidate experience, ensuring a seamless hiring process while fostering a collaborative environment.
Overview
9
9
years of professional experience
Work History
Staffing Coordinator
The Crossings at Eastchase- Assisted Living Facility
Montgomery, AL
09.2021 - Current
- Assisted in coordinating recruitment processes and scheduling interviews for potential candidates.
- Supported onboarding activities by preparing materials and conducting orientation sessions for new hires.
- Maintained accurate records of candidate applications and interview
- Conducted preliminary phone screenings to assess candidate qualifications and fit for roles.
Style Consultant
Target
Montgomery, AL
09.2020 - 08.2021
- Analyzed client wardrobes to identify style gaps and recommend tailored outfits.
- Developed personalized styling strategies to enhance client confidence and satisfaction.
- Collaborated with clients to curate seasonal lookbooks reflecting current fashion trends.
- Conducted in-depth consultations to assess individual style preferences and lifestyle needs.
- Assisted clients in selecting accessories that complement their overall looks effectively.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
Department Manager
Walmart
Montgomery, AL
09.2018 - 02.2021
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Implemented process improvements that enhanced team productivity and reduced operational delays.
- Trained and mentored staff, fostering a collaborative environment and improving team performance.
- Analyzed inventory levels to optimize stock management and prevent shortages or excesses.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Bartender/Hotel Housekeeper
Hilton Garden Inn Hotel
Montgomery, AL
02.2017 - 09.2018
- Mixed and served beverages adhering to standard recipes and quality guidelines.
- Managed inventory, ensuring optimal stock levels and minimizing waste.
- Developed specialty cocktails, enhancing customer experience and satisfaction.
- Trained new staff on bartending techniques and customer service protocols.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Supervised daily cleaning operations, ensuring adherence to hotel standards and guest satisfaction.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Education
Associate of Science - Early Childhood Care And Education
Tidewater Community College
Norfolk, VA05-2016
High School Diploma -
Nansemond River High School
Suffolk, VA06-2002
Skills
- Staff scheduling
- New hire onboarding
- Strong organization
- Staff coordination
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Organizational skills
- Decision-making
- Verbal communication
- Active listening
- Customer service
- Excellent communication
- Teamwork and collaboration
- Sales presentation
- Sales supervision
Timeline
Staffing Coordinator
The Crossings at Eastchase- Assisted Living Facility
09.2021 - Current
Style Consultant
Target
09.2020 - 08.2021
Department Manager
Walmart
09.2018 - 02.2021
Bartender/Hotel Housekeeper
Hilton Garden Inn Hotel
02.2017 - 09.2018
Associate of Science - Early Childhood Care And Education
Tidewater Community College
High School Diploma -
Nansemond River High School