Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melanie Zampirri

Schwenksville,PA

Summary

Over 37 years experience as a Child Welfare Caseworker and Supervisor. Highly organized, have great problem solving ability and excellent time management skills. Demonstrated leadership qualities include the ability to teach/train and turn a vision into reality. Results oriented with a proven record of working collaboratively with team members to achieve goals.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Intake Casework Supervisor

Bucks County Children And Youth Agency
Doylestown, PA
11.2001 - 06.2022
  • Provides direct supervision to 4 caseworkers in crisis oriented, child safety, emergency response situations.
  • Reviews and assigns new referrals state hotline while evaluating the need and ongoing safety of children and staff capacity to assign.
  • Maintain knowledge of each caseworker's caseload, skill and availability to ensure equitable workload and optimum service delivery.
  • Assess the need and initiate legal intervention in accordance with the PA Juvenile Act and Child Protective Services Law in order to protect the welfare of children.
  • Develops plans to keep children safe in situations of abuse or neglect, collaboratively with law enforcement.
  • Participates in multidisciplinary teams and meetings, maintains accurate records, reports and documentation which assists in the preparation for legal action.
  • Presents court testimony in a factual, detailed and accurate manner. Prepares staff for court testimony as needed.
  • Supports trauma informed family engagement practices among staff as they respond to reports.
  • Trains new staff.
  • Provide Mandated Reporter Training and Agency Overview Presentations to schools, law enforcement and community agencies.

Intake Caseworker

Bucks County Children And Youth Agency
Doylestown, PA
03.1989 - 11.2001
  • Analyzed family problems to determine if continued child welfare involvement was required or if the problem could be resolved by alternate means of outside services. Assessed safety and risk of children in all cases.
  • Provided brief child welfare assessment services to children and families to address any issues affecting the family.
  • Made referrals to other public and private social service organizations, community agencies and resources to meet the individual needs of each child.

Intake Screener

Montgomery County Office Of Children And Youth
Norristown, PA
03.1987 - 03.1989
  • Screening of all initial referrals to the Agency and assuring appropriate disposition.
  • Preliminary assessment and decision making.
  • Provide crisis intervention and brief social service.
  • Public relations. Provision of information to schools, hospitals, law enforcement and community agencies.
  • Court liaison. Filing of petitions and scheduling of hearings.

Child Protective Services Caseworker

Montgomery County Office Of Children And Youth
Norristown, PA
01.1985 - 03.1987
  • Investigation of child abuse reports. Interviewing, information gathering and assessment of safety and risk.
  • Counseling of families and provision of services to strengthen the family.
  • Collaboration with law enforcement, schools and community agencies.
  • Preparation of court documents and court testimony.
  • Orient and train new workers.

Residential Counselor

Hedwig House
Pottstown, PA
07.1984 - 01.1985
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.

Education

No Degree - Paralegal Studies

Penn State University
Abington, PA

Bachelor of Arts - Psychology

Millersville University of Pennsylvania
Millersville, PA
05.1984

Skills

  • Crisis situations
  • Time management
  • Complex problem solving
  • Child abuse and neglect identification
  • Forensic interviewing
  • Play therapy
  • Collaboration
  • Detail oriented

Certification

Pennsylvania State Police Criminal Records Check

Pennsylvania Child abuse History Certification

FBI Fingerprint Based Background Check

Mandated and Permissive Reporter

Criminal Justice Information Services Security Awareness

Supervisory Skills

Trauma Informed Supervision

Accurint-Lexus Nexis

Timeline

Intake Casework Supervisor

Bucks County Children And Youth Agency
11.2001 - 06.2022

Intake Caseworker

Bucks County Children And Youth Agency
03.1989 - 11.2001

Intake Screener

Montgomery County Office Of Children And Youth
03.1987 - 03.1989

Child Protective Services Caseworker

Montgomery County Office Of Children And Youth
01.1985 - 03.1987

Residential Counselor

Hedwig House
07.1984 - 01.1985

No Degree - Paralegal Studies

Penn State University

Bachelor of Arts - Psychology

Millersville University of Pennsylvania

Pennsylvania State Police Criminal Records Check

Pennsylvania Child abuse History Certification

FBI Fingerprint Based Background Check

Mandated and Permissive Reporter

Criminal Justice Information Services Security Awareness

Supervisory Skills

Trauma Informed Supervision

Accurint-Lexus Nexis

Melanie Zampirri