MELANIE ZAVALA
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Outbound Warehouse Associate
Amazon
10.2023 - Current
- Received and processed customer orders for merchandise in a timely manner
- Verified accuracy of items picked, packed and shipped to customers
- Utilized RF scanners to scan products accurately and efficiently
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks
- Reported any damaged or defective items immediately to supervisor for further investigation
- Selected products and items from shelves and pallets for customer orders
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
Child and Youth Program Assistant
Northside ISD
12.2022 - 10.2023
- Conducted individual and group activities to develop social skills among participants
- Supervised children while they participated in various games and activities
- Maintained safety standards during all activities
- Monitored participant behavior, providing positive reinforcement when appropriate
- Provided guidance and mentorship to children in a recreational setting
- Participated in staff meetings to discuss program goals and objectives
- Facilitated communication between parents and guardians and program staff members
Education
Sociology
Northwest Vista College
San Antonio, TXSkills
- Customer Service
- Forklift Operation
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Outbound Warehouse Associate
Amazon
10.2023 - Current
Child and Youth Program Assistant
Northside ISD
12.2022 - 10.2023
Sociology
Northwest Vista College
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