Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Melanie Zeller

Catonsville,MD

Summary

Highly proficient in day-to-day administrative operations, showcasing experience in document preparation, meeting coordination, scheduling and office management. Possess strong communication skills, adept at building relationships with diverse groups and individuals. Demonstrated success in streamlining administrative processes to improve efficiency and productivity.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Paraeducator

Baltimore County Public Schools
Catonsville, MD
09.2021 - Current
  • Provide instruction to individuals or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
  • Collaborate with teachers to develop modifications to lesson plans based on the individual needs of each student.
  • Administer standardized tests under the direction of certified staff members.
  • Assist with implementation of student's individualized IEP at the discretion and direction of teachers and administrators.

Store Manager /Corporate Trainer

The Walt Disney Company
Multiple Locations- Maryland / Virginia, MD
11.2008 - 03.2021
  • Organized and facilitated team building activities to build a cohesive work environment.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Assisted with troubleshooting technical problems related to online platforms used for delivering instruction.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma -

Catonsville High School
Baltimore, MD
06-2001

Associate of Applied Science - Business Management

The Community College of Baltimore County
Catonsville, MD

Skills

  • Human Resources Operations
  • File Management
  • Payroll Administration
  • Customer Service
  • Teacher relations
  • Prioritization and time management
  • Digital File Management

Accomplishments

  • Disney Hero Award- Imminent Threat Safety Award

Certification

  • CPR Certified- February 2023

References

References available upon request.

Timeline

Paraeducator

Baltimore County Public Schools
09.2021 - Current

Store Manager /Corporate Trainer

The Walt Disney Company
11.2008 - 03.2021

High School Diploma -

Catonsville High School

Associate of Applied Science - Business Management

The Community College of Baltimore County
Melanie Zeller