Melanie Jones
Pre-Med
Queen Creek ,AZ
Summary
Detail-oriented healthcare professional with patient access experience and clinical documentation exposure. Skilled in medical terminology and Epic electronic health record workflows. Proven ability to maintain accurate records, follow established procedures, and enhance communication across teams, contributing to quality and efficiency in daily operations. Pursuing an Associate of Science in Biological Sciences with a pre-osteopathic medicine focus.
Overview
25
25
years of professional experience
Work History
Medical Scribe
CVS
Phoenix, AZ
08.2026 - Current
- Documented patient encounters in real time, maintaining accurate electronic health records.
- Captured medical histories, medications, and chief complaints for provider review.
- Organized clinical notes, labs, and imaging results for complete patient charts.
- Supported providers by preparing documentation before and after patient visits.
- Coordinated referrals, orders, and follow-up documentation within clinical workflow.
- Ensured chart accuracy by correcting transcription errors and missing clinical details.
Substitute Teacher
Education Services, LLC
Scottsdale, AZ
08.2020 - Current
- Maintained classroom continuity by following lesson plans and reinforcing teacher instructions.
- Managed student behavior using consistent expectations and positive redirection.
- Adapted instruction quickly to support varied grade levels and learning needs.
- Documented attendance, assignments, and classroom incidents for teacher review.
- Supervised independent work, small groups, and classroom activities with minimal disruption.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Fitness Instructor
Esporta Fitness
Queen Creek, AZ
05.2019 - 12.2023
- Instructed group fitness classes with clear demonstrations, pacing, and form corrections.
- Developed individualized workout plans aligned with member goals and fitness levels.
- Monitored exercise technique to reduce injury risk and improve performance.
- Educated members on proper equipment use, safety practices, and gym etiquette.
- Motivated members through positive coaching and consistent progress feedback.
Physical Education Teacher
Leading Edge Academy
Mesa, AZ
07.2017 - 05.2020
- Instructed diverse classes in motor skills, team sports, fitness, and lifelong healthy habits.
- Designed age-appropriate physical education lessons aligned with state standards and student wellness goals.
- Assessed student performance using skill-based rubrics and adjusted instruction to support growth.
- Managed safe, structured activity spaces by enforcing equipment procedures and classroom expectations.
- Led extracurricular games and fitness activities that reinforced teamwork, sportsmanship, and confidence.
- Mentored new staff on lesson planning, classroom management, and student safety practices.
- Conveyed health and well-being concepts beyond physical fitness.
Physical Education Teacher
Eduprize Schools
Gilbert, AZ
07.2012 - 05.2017
- Taught physical education classes covering exercise strategies, sports, and safety.
- Implemented inclusive adaptations for varying abilities, ensuring full participation in physical activities.
- Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
- Collaborated with teachers and families to support student engagement, behavior, and physical development.
- Encouraged students to set and achieve fitness goals to develop a sense of accomplishment.
- Established a positive rapport with parents, conducting regular communication to keep them informed about their child''s progress and achievements in physical education classes.
Head Track and Field Coach
EDU-Prize
Gilbert, AZ
07.2012 - 05.2017
- Earned Coach of the Year recognition during first year of coaching.
- Directed track and field program planning, aligning training schedules with school athletics objectives.
- Supervised athlete conditioning, technique development, and event-specific performance preparation.
- Evaluated athlete progress and adjusted practice plans to strengthen individual and team results.
- Coordinated meet entries, eligibility documentation, and compliance with athletics regulations.
Concierge
Marriott at Mcdowell Mountains
Scottsdale, AZ
01.2004 - 03.2006
- Coordinated reservations, transportation, and special requests with accuracy and discretion.
- Provided personalized guest recommendations for dining, entertainment, and local attractions.
- Resolved guest concerns promptly, maintaining service standards and satisfaction.
- Managed front desk communication to support seamless arrival and departure experiences.
- Arranged VIP amenities and special occasions, ensuring attentive hospitality delivery.
- Supported team workflow by prioritizing requests during high-volume guest interactions.
Patient Access Representative
Banner-Family Practice
Phoenix, AZ
01.2002 - 03.2003
- Registered patients accurately, verifying demographics, insurance details, and eligibility in EHR systems.
- Scheduled appointments and coordinated provider calendars to support efficient patient flow.
- Collected copayments and updated financial records while maintaining patient confidentiality.
- Answered incoming calls, resolved routine inquiries, and directed patients to appropriate services.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Education
High School Diploma -
East St Louis Sr High
East St Louis, IL05-1995
Associate of Science - Biological Sciences
Chandler GIlbert Community College
Chandler05-2027
Associate of Arts - Communications
Chandler Gilbert Community
Chandler, AZ05-2027
Skills
- Patient charting expertise
- Adaptability in fast-paced environments
- Medical terminology proficiency
- EMR / EHR
- Patient documentation
- Clinical documentation
- Strong communication skills
- Team collaboration
- Fast-paced adaptability
- Adaptability
- Flexibility
Timeline
Medical Scribe
CVS
08.2026 - Current
Substitute Teacher
Education Services, LLC
08.2020 - Current
Fitness Instructor
Esporta Fitness
05.2019 - 12.2023
Physical Education Teacher
Leading Edge Academy
07.2017 - 05.2020
Physical Education Teacher
Eduprize Schools
07.2012 - 05.2017
Head Track and Field Coach
EDU-Prize
07.2012 - 05.2017
Concierge
Marriott at Mcdowell Mountains
01.2004 - 03.2006
Patient Access Representative
Banner-Family Practice
01.2002 - 03.2003
Associate of Science - Biological Sciences
Chandler GIlbert Community College
High School Diploma -
East St Louis Sr High
Associate of Arts - Communications
Chandler Gilbert Community