Melanie Semedo

• Negotiated with vendors for venue acquisition, catering, and service agreements.
• Coordinated daily operations to ensure efficient workflow across departments.
• Managed tenant communications to resolve issues and handle maintenance requests.
• Managed Gabriella's calendar to effectively optimize meeting logistics and daily priorities.
• Facilitated coordination of workshops and community event gatherings.
• Enhanced community outreach through collaboration with local entities.
• Coordinated outreach events to connect with diverse community groups.
• Oversaw financial transactions, ensuring accurate payment processing and timely contractor invoice reconciliations.
• Supported event planning logistics for company functions and conferences.
• Communicated with clients and stakeholders to facilitate project updates.
• Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
• Coordinated travel arrangements and itineraries for senior management.
• Performed administrative tasks related to budgeting, scheduling events, ordering supplies.
• Directed property operations, overseeing tenant transitions and unit staging.
• Managed communication between stakeholders and community members effectively.

• Organized schedules, meetings, and agendas for project teams to ensure timely completion of milestones.
• Optimized workflow processes by identifying inefficiencies and implementing solutions that enhanced team output.
• Streamlined administrative processes by implementing new project management tools and techniques.
• Collaborated with stakeholders at all levels of the organization to gather input and ensure alignment with company objectives.
• Documented each phase of project completion with accuracy and diligence for company records.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Spearheaded initiatives that resulted in enhanced customer satisfaction ratings through exceptional service delivery.
• Enhanced customer satisfaction with timely resolution of issues and proactive communication.
• Streamlined new hire onboarding by developing training materials and documentation to facilitate faster integration.
• Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
• Coordinated with department leaders to identify training needs and develop targeted solutions.
• Scheduled and coordinated training sessions, including booking facilities and arranging catering.
• Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
• Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Collaborated with stakeholders to identify process improvement opportunities, fostering a culture of continuous innovation.

Oversaw hiring process, collaborating with management to streamline onboarding and offboarding.

• Coordinated new hire orientations while maintaining accurate HR database records to support onboarding.
• Developed training materials to ensure consistent onboarding for new hires.
• Promoted workplace diversity by partnering with hiring managers on recruitment initiatives.
• Increased HR operational efficiency through workflow evaluations and automation identification.
• Organized company-wide events to boost employee engagement and strengthen workplace culture.
• Managed internal communications, including newsletters and announcements, to boost information flow.
• Responded to employee inquiries regarding benefits and performance review processes.