Melannia Edwards
Ocala,FL
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chick-fil-A
Ocala, FL
12.2021 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
- Disinfected frequently touched between guests to minimize infection risks.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Serviced bathroom by cleaning surfaces and replacing soap.
- Checked entryway regularly and handled needs such as window cleaning and trash removal.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Education
No Degree -
Vanguard High School
Ocala, FL05.2024
Skills
- Place Settings
- Requirements Definition
- Sanitation Guidelines
- Restaurant Operation
- Maintaining Clean Work Areas
- Delivering Orders to Guests
- Operational Efficiency
- Guest Satisfaction
Timeline
Front of House Team Member
Chick-fil-A
12.2021 - Current
No Degree -
Vanguard High School