Melany Cartaya
Naples,FL
Summary
Hardworking individual with 6+ years of customer service experience, multitasking and time management abilities. My objective is to find a work from home position in a reputable organization where I can utilize my knowledge and skills, while making a significant contribution to the success of the company.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Verification Specialist
Us Solar
Naples, FL
03.2022 - Current
- Verify client's information - name, address, municipality -, pictures submitted, contract and loan details.
- Verify PV System Information - panel model, inverter model, number of panels, system size.
- Verify loan adders, determine if roof is in good condition to install solar panels and determine if electrical upgrade, meter relocation, tree trimming, curbing, etc... are required for the deal.
English Tutor
Palfish
Naples, FL
12.2019 - 08.2022
- Provided private English lessons for kids 3-12 years old.
- Coached students through challenging material with positive reinforcement and encouragement.
- Addressed student learning needs through diverse teaching styles.
- Used body language, fun props, games and songs to guide students and make learning fun for them.
Patient Service Representative
Riverchase Dermatology & Cosmetic Surgery
Cape Coral, FL
05.2017 - 11.2019
- Verified insurance information, collected payments, and scheduled appointments.
- Input patient demographic data into electronic health record system.
- Answered incoming calls in a professional manner.
- Processed referrals from primary care physicians for further treatment or evaluation, scanned documents into the patient's file.
- Cultivated positive relationships with patients.
Education
Medical Administration
Cape Coral Technical College
Cape Coral, FL05-2017
Island Coast High School
Cape Coral, FL06-2016
Skills
- Bilingual in English & Spanish
- Customer Service
- Data Entry
- Time Management
- Organization
- Multi-task
- Tech Savvy
- Focused
- Team Player
- Empathetic
- Adaptable
- Written and Verbal Communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Microsoft Office Specialist Certification - Word, Excell, PowerPoint
- TESOL Certified
References
References available upon request.
Timeline
Verification Specialist
Us Solar
03.2022 - Current
English Tutor
Palfish
12.2019 - 08.2022
Patient Service Representative
Riverchase Dermatology & Cosmetic Surgery
05.2017 - 11.2019
Medical Administration
Cape Coral Technical College
Island Coast High School
Similar Profiles
Antony DixonAntony Dixon
Solar Technician at us solarSolar Technician at us solar
SIDNEY CHAVEZSIDNEY CHAVEZ
Door Sales Representative at Solar, Always Sunny SolarDoor Sales Representative at Solar, Always Sunny Solar
Pascal TirtiauxPascal Tirtiaux
EU Business Development Director at FIRST SOLAR, US Solar PV Modules ManufacturerEU Business Development Director at FIRST SOLAR, US Solar PV Modules Manufacturer
DANIEL MIRANDADANIEL MIRANDA
Assistant Manager/Delivery Driver at Domino’s Pizza Inc. StoreAssistant Manager/Delivery Driver at Domino’s Pizza Inc. Store
DARL G. EBLENDARL G. EBLEN
Customer Service Representative at SunSourceCustomer Service Representative at SunSource