Melany Deschaine
Titusville,FL
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Clerk
Empire Fence
10.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained all documents to pay for and file Tax records
- Maintained and updated office records, both digital and physical.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Assisted with budgeting and financial management to keep office operating within budget.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Set up appointments to measure fences, Wrote installation quotes for commercial and residential job
- Followed through on all aspects of applying for permitting through the county
Assistant Manager
Petsupermarket Retailers
01.2004 - 01.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Foster Caregiver
Brevard Family Partnership, DCF, Impower
09.2015 - 10.2023
- Prepared and maintained individual beds and personal space for foster children.
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Helped reunify birth families through coordinated visitation strategies.
- Assisted children through recovery from difficult home or school situations.
- Kept Medical records and Court documents organized
- Coordinated with many other titles of state workers involved with the children
- Participated in all court appearances
Cat Shelter Volunteer
Space Coast Feline Network
01.2020 - Current
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Caregiver to bottle kittens, ICU cats and surgery room procedures.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Assisted with adoption process by providing information about animals to potential adopters.
- Cared for over 50 animals by feeding and bathing, cleaning litter boxes, and supervising playtime.
Education
High School Diploma -
Bayside High School
Palm Bay, FLSkills
- Record Preparation
- File Maintenance
- Customer Care
- Data Management
- File Organization
- Records Management
- Finalizing Quotes
- Filling permit paperwork
- Staff Management
- Inbound Calls
- Inventory Management
- Office Management
- Scheduling
Certification
- Licensed Foster home - 7 years with CE education in trauma and child development
Hobbies
Florida Scouting group , Animal Rescue and Rehabilitation , Homeschooling Classes for collaborating families , Hiking , Camping , survival skills and Surfing.
Timeline
Office Clerk
Empire Fence
10.2022 - Current
Cat Shelter Volunteer
Space Coast Feline Network
01.2020 - Current
Foster Caregiver
Brevard Family Partnership, DCF, Impower
09.2015 - 10.2023
Assistant Manager
Petsupermarket Retailers
01.2004 - 01.2013
High School Diploma -
Bayside High School
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