Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melany Lopez

Miami

Summary

Dynamic professional with extensive experience in customer service, notably at Aladdin's Market & Grill. Proven ability to excel in high-pressure environments, showcasing strong multitasking and team collaboration skills. Recognized for building client relationships and effectively managing operations, ensuring satisfaction and operational efficiency. Proficient in cash management and problem-solving.

Overview

2
2
years of professional experience

Work History

Waitress

Aladdin's Market & Grill
03.2025 - 08.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.

Fast Food Cashier

Wendys Fast Food
01.2024 - 11.2024
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Collaborated with team members to provide exceptional customer service during peak hours.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.

Truck Dispatcher

JOfarrill Transport Services LLC
07.2023 - 03.2024
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.

Education

GED -

Miami Dade College
Miami, FL
01-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Waitress

Aladdin's Market & Grill
03.2025 - 08.2025

Fast Food Cashier

Wendys Fast Food
01.2024 - 11.2024

Truck Dispatcher

JOfarrill Transport Services LLC
07.2023 - 03.2024

GED -

Miami Dade College

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