Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Melany Quezada

Lynwood,CA

Summary

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

4
4
years of professional experience

Work History

Bartender

Nichola’s
08.2022 - 01.2024
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Front Desk Receptionist

Jefferson SO LA
04.2022 - 06.2023
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Cashier

Beach St Outlet
02.2020 - 03.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree - Communications

East Los Angeles College
Monterey Park, CA
08-2026

GED -

Lynwood High School
Lynwood, CA
08-2018

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

Lean Drummond 

(424)381-8573


Carla Torres

(323)317-1163


Timeline

Bartender

Nichola’s
08.2022 - 01.2024

Front Desk Receptionist

Jefferson SO LA
04.2022 - 06.2023

Cashier

Beach St Outlet
02.2020 - 03.2022

No Degree - Communications

East Los Angeles College

GED -

Lynwood High School

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Melany Quezada