Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melany Rodriguez

Miami,Florida

Summary

Excellent customer service skills with a specialty in coffee and the arts, and a knack for self-expression. An incredible extrovert who favors social interaction and communication by through any means, and puts passion into every detail. Flourishes in leadership positions, such as teaching or managerial, where knowledge can be bounced around and learned from constantly. Pursuing a communal career with specific use of American Sign Language, and currently assisting deaf Professor John Jebian with the instructing of ASL students. Constantly striving for engaging growth and development in any position rather than settling at the top of a ladder.

Overview

6
6
years of professional experience

Work History

FOH Team Member

Miami Roller Rink (formerly Superwheels)
Miami, FL
04.2025 - Current
  • Promoted to calls & bookings (inbound & outbound) position within the first month of employment due to phenomenal customer service and speaking skills.
  • Multi-tasking position ranging from admissions, bookings, snack bar, skate room, floor guard, etc. Excellence in all fields is mandatory and consistently achieved.

Managerial Barista

Mr. Bean Coffee Shop
12.2022 - 04.2025
  • Performed general barista task such as customer service, food preparation, deep cleaning duties, and coffee curation and creativity
  • Experienced in store side-tasks such as laundromat and store grocery responsibilities once or twice a week (as needed)

Sales Associate

Hot Topic
07.2022 - 12.2022
  • Assisted customer concerns, performed cashier, aided in cleanliness and organization of the store, and performed closing shift duties

General Barista

Dunkin’ Donuts
07.2021 - 12.2021
  • Attended the drive-through and performed cashier, barista, kitchen cook, and janitor duties

Teacher’s Assistant

Happy Memories Learning Center
06.2019 - 08.2019
  • “Teacher’s Assistant”: assisting teacher with daily planification, parental inquiries/confrontation, caring and observing the children throughout every activity

Education

(Ongoing) Bachelor’s Degree - Exceptional Student Education

Florida International University
Miami, FL
06.2022

Skills

  • Fluent in English and Spanish
  • Studying American Sign Language and Japanese
  • Art; fine arts, digital arts, design, mixed medium
  • Customer service and barista skills
  • Team leading and managing
  • Assistance in teaching a foreign language

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
American Sign Language
Professional
Japanese
Limited

Timeline

FOH Team Member

Miami Roller Rink (formerly Superwheels)
04.2025 - Current

Managerial Barista

Mr. Bean Coffee Shop
12.2022 - 04.2025

Sales Associate

Hot Topic
07.2022 - 12.2022

General Barista

Dunkin’ Donuts
07.2021 - 12.2021

Teacher’s Assistant

Happy Memories Learning Center
06.2019 - 08.2019

(Ongoing) Bachelor’s Degree - Exceptional Student Education

Florida International University
Melany Rodriguez