Melchor Lozano

Assisted in implementing therapeutic interventions to foster behavioral and emotional growth. Recorded clinical observations and treatment results in electronic health records. Attended training sessions to improve clinical skills and knowledge of best practices. Facilitated access to essential resources and services for patients within the healthcare system. Led group therapy sessions to promote skill development, coping strategies, and emotional processing among participants. Enhanced patient outcomes through application of evidence-based clinical practices and interventions. Educated patients on symptoms, causes, and treatment expectations. Boosted patient satisfaction through empathetic listening, clear communication, and prompt resolution of concerns.

Supported execution and growth of the workforce development initiative by crafting engaging programs tailored to youth needs. Supervised workforce development specialists to ensure effective program delivery. Facilitated staff training on Wowbook curriculum to enhance employee capabilities. Evaluated and sanctioned documentation, including internship reviews and employment analysis. Engaged with community, allied agencies, employers, and funders through public speaking and networking to bolster program visibility. Guided youth with emotional or behavioral challenges toward achieving personal and professional goals. Designed and presented group lessons that fostered personal growth and career readiness. Conducted assessments to identify youth strengths, providing feedback to stakeholders. Shared employment-related information in various settings, covering job acquisition, vocational planning, and necessary skill development. Built partnerships with employers, service providers, and educational institutions to support youth goal attainment. Managed weekly administrative tasks to ensure accurate service delivery records. Participated in meetings, training, and supervision to stay informed and effective.

Provided individual counseling and mental health assessments to support students in achieving academic success and retention. Delivered triage and crisis intervention services to students experiencing mental health emergencies. Coordinated educational outreach initiatives, including workshops, training sessions, and communication materials. Maintained electronic mental health records in compliance with FERPA and HIPAA regulations.

Assisted in community development project aiding small business owners and street vendors through social work services while part of legal team. Supplied resources for housing assistance, income support, food security, mental health, and veterinary services for pets. Performed intake for legal case support. Developed social work integration referral form system.

Supervised child care counselors within the cottage, including hiring, training, performance evaluations, and conducting orientations and in-service training sessions. Established and maintained a structured environment that addressed the recreation, leisure, and educational needs of each child while safeguarding their personal rights. Assisted children in developing socially acceptable behaviors and improving interpersonal relationships with peers and staff. Supported each child in adapting to group dynamics while addressing individual challenges. Applied appropriate authority and discipline to set behavioral limits, fostering self-control among children. Facilitated collaboration with clinical teams and child care counselors in group sessions and therapeutic interventions, participating in treatment plan interpretation and implementation, client intake and discharge processes, and goal establishment. Participated in regular staff meetings, conducted cottage team meetings, and contributed to both short-term and long-term agency planning. Prepared and managed cottage staff schedules, ensuring adequate coverage of childcare worker hours daily and weekly. Monitored compliance with community care licensing regulations related to client care. Available for consultation via phone or in person for emergencies occurring within the assigned unit. Reviewed and approved billing notes through Welligent and Care Logic for billing staff.

Communicated daily with county workers from DCFS and DMH regarding client progress and case status aligned with placement goals. Assisted treatment teams, including therapists, child and family specialists, and parent partners, in creating and implementing care and safety plans to help clients achieve mental health objectives. Recorded session notes in Welligent to maintain accurate records and compliance.

Assisted clients in developing self-soothing techniques through one-on-one sessions. Oversaw in-home visits for clients and families to provide support and guidance. Facilitated client participation in community activities by providing transportation to enhance community engagement.

Supported clients in a residential environment by assisting with daily activities, including household chores, and modeling positive interactions with staff and peers. Aided clients during crisis situations to facilitate de-escalation from harmful behaviors and scenarios. Communicated client progress and goal achievements to treatment team members weekly.

Assisted in developing leadership skills and team dynamics through outdoor programming across diverse terrains during multi-day backpacking trips. Supported and guided high school juniors and seniors in various educational settings while traveling together across multiple cities and university campuses. Volunteered as a mentor during pathway events throughout the year to foster college awareness and advocate for community engagement.