TIFFANY OUTERBRIDGE
Therapist
Glennallen,AK
Summary
Current Mental Health Clinician looking forward to continuing experience in clinical practice with an organization that supports diverse community members. Eager to contribute to a collaborative environment that provides direct services to clients through individual, group, child, and families.
Experienced with patient assessment, delivering personalized treatment plans and effective care. Utilizes clinical expertise to enhance patient outcomes and streamline care processes. Knowledge of therapeutic techniques and interdisciplinary collaboration to ensure comprehensive patient care.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Clinician I - Behavioral Health Services
Copper River Native Association
Glennallen, AK
10.2023 - Current
- Provide behavioral health services that include but are not limited to outpatient substance abuse treatment, outpatient psychotherapy, case management, and aftercare for all qualifying residents in the Copper River region.
- Delivered comprehensive behavioral health services, including outpatient substance abuse treatment, psychotherapy, case management, and aftercare, to support residents in the Copper River region.
- Coordinate with multi-disciplinary teams and providers in accomplishing treatment plans.
- Maintain documentation in clinical case files that comply with state, federal, and CRNA procedural guidelines.
- Coordinated with multi-disciplinary teams and providers to effectively implement and monitor treatment plans.
- Conducted comprehensive assessments to develop individualized treatment plans for clients.
- Implemented evidence-based therapeutic interventions to enhance client outcomes and well-being.
- Collaborated with multidisciplinary teams to ensure holistic care for diverse populations.
- Provided crisis intervention services, effectively de-escalating situations and ensuring safety.
Service Coordinator (Crestwood Behavioral Health)
Pathways
Eureka, CA
08.2022 - 10.2023
- The Service Coordinator assesses clients to identify individual problem areas necessitating treatment and complete assessments. The Service Coordinator also coordinates the interdisciplinary team meetings and discharge planning efforts between the multidisciplinary treatment team. In this capacity, the Service Coordinator coordinates the overall treatment plan implementation for the client.
- Developed targeted behavioral health goals to enhance patient well-being.
- Developing a treatment plan with other care team members
- Assessing and screening patients
- Assisted patients in connecting with local community resources for support.
- Coordinated interdisciplinary care team efforts to ensure comprehensive treatment
Property Manager (Bayview Courtyard-Senior Apts.)
Rural Communities Housing Development Corp.
Ukiah, CA
08.2019 - 08.2022
- Organized and administered day-to-day operations of apartment complex, ensuring smooth functioning and tenant satisfaction.
- Review tenant applications for eligibility; maintain and purge waiting lists
- Follow RCHDC’s procedure for processing eligible applicants within the program guidelines attached to the property (i.e., TCAC, HOME, HUD, and USDA.)
- Distributed rent bills to tenants for timely payment, collects rent and security deposits for submittal to the accounting.
- Performs annual re-certification of tenants and completes required reports as needed.
- Performed annual re-certification of tenants and completed required reports.
Program Director
Community Care Management Corp.
Ukiah, CA
06.2017 - 08.2019
- Organized programs and supervised Care Coordinators, program secretaries, Direct Support Workers, Studio Coordinators, Respite Workers, Case Aides, and ISS Workers and Coordinators to ensure effective service delivery.
- Participated in annual budget process, ensuring thorough understanding of operating budget for division to support financial planning.
- Oversee case assignments and adjust caseloads as needed.
- Hired and trained staff in case management to enhance team capability and service quality.
- Oversaw case assignments and adjusted caseloads.
- Participate in the annual budget process. Thoroughly understand the operating budget for the division.
Program Manager
Community Care Management Corp.
Ukiah, CA
03.2015 - 06.2017
- The Supporting Living Services Program Manager supervises the Care Coordinators, Direct Support Workers, and program secretary and carries a proportionate client caseload.
- Facilitated timely billing and reporting to Regional Center in accordance with service designs.
- Conduct client intake assessment to determine the appropriateness of Supported Living
- Coordinated staff scheduling to achieve 85-95% fulfillment of authorized service hours for each SLS client monthly.
- Monitored and reviewed staff performance, providing ongoing training to enhance job skills and service delivery.
- Ensure billing and reports are provided to the Regional Center per service designs
- Participate in the Management Team of Community Care
Care Manager
Community Care Management Corp.
Ukiah, CA
01.2014 - 03.2015
- The Care Manager will manage the establishment and maintenance of a cooperative working relationship with clients and their families or support systems.
- Completed ongoing client documentation for Community Care and the Regional Center.
- Assessed individual service needs of clients related to supported living, tailoring support plans to enhance quality of life.
- Manage assistance to help locate and maintain suitable housing for the client.
- Coordinated efforts to locate and maintain suitable housing for clients, ensuring stability and support.
- Manage client assistance to develop and use natural supports in the community and help with conflict resolution.
- Facilitated client self-advocacy and engagement in community activities, promoting independence and social inclusion.
- Complete ongoing client documentation as required by Community Care and the Regional Center
Education
Master of Social Work - Social Work
University of Southern California
Los Angeles, CA08-2023
Bachelor of Arts - Sociology
Humboldt State University
Arcata, CA01-2020
Bachelor of Arts - Social Sciences
California State San Marcos
San Marcos, CA01-2005
Bachelor of Arts - Criminal Justice
East Carolina University
Greenville, NC01-1995
Associates Arts Degree - General Studies
Craven Community College
New Bern, NC01-1993
Skills
- Clinical assessment
- Direct patient care
- Patient assessments
- Therapeutic methods
- Case management
- Therapeutic techniques
- Patient evaluations
- Clinical documentation
Certification
- American Red Cross-Adult CPR/AED and Children CPR
- American Red Cross-First Aid
- California Certified HIV and AIDS and HepC test counselor
- Trauma Treatment Certification Training (CCTP)
Timeline
Clinician I - Behavioral Health Services
Copper River Native Association
10.2023 - Current
Service Coordinator (Crestwood Behavioral Health)
Pathways
08.2022 - 10.2023
Property Manager (Bayview Courtyard-Senior Apts.)
Rural Communities Housing Development Corp.
08.2019 - 08.2022
Program Director
Community Care Management Corp.
06.2017 - 08.2019
Program Manager
Community Care Management Corp.
03.2015 - 06.2017
Care Manager
Community Care Management Corp.
01.2014 - 03.2015
Associates Arts Degree - General Studies
Craven Community College
Bachelor of Arts - Sociology
Humboldt State University
Master of Social Work - Social Work
University of Southern California
Bachelor of Arts - Social Sciences
California State San Marcos
Bachelor of Arts - Criminal Justice
East Carolina University