Melecia Stegall
DEKALB,TX
Summary
Dynamic Scheduling Coordinator with a strong work ethic and proven expertise in schedule management at Unified Global Solutions. Successfully optimized workflows and enhanced customer relationships, leading to increased efficiency. Skilled in data entry and verbal communication, I excel at resolving issues and fostering a productive environment.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator/Appointment Setter
Unified Global Solutions
01.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
Bus Operator
EZ Rider
06.2023 - 12.2023
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Gate Guard
EIA Oilfield Services
02.2019 - 05.2023
- Enhanced security by diligently monitoring access points and verifying visitor credentials.
- Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
TSA Manager
Olan Mills Portrait Studio
03.2018 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Business English
Midland College
Midland, Texas, TX03-1987
High School Diploma -
Midland High School
Midland, TX06-1986
Skills
- Strong work ethic
- Data entry
- Verbal and written communication
- Schedule management
- Time management skills
- Scheduling proficiency
- Customer relationship management
- Daily timekeeping
- Customer service and support
- Production scheduling
Timeline
Scheduling Coordinator/Appointment Setter
Unified Global Solutions
01.2024 - Current
Bus Operator
EZ Rider
06.2023 - 12.2023
Gate Guard
EIA Oilfield Services
02.2019 - 05.2023
TSA Manager
Olan Mills Portrait Studio
03.2018 - 01.2019
No Degree - Business English
Midland College
High School Diploma -
Midland High School
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