MeLeigha Cox
Crossville,AL
Summary
Dedicated professional experienced in patient care and customer service. Known for strong interpersonal communication and time management skills. Committed to maintaining a clean and safe environment while supporting patients and team members effectively. Reliable individual with a versatile background in patient care and customer service. Skilled in monitoring vital signs and collaborating with teams. Ready to leverage expertise to enhance patient experiences and ensure high-quality care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Apparel Sorter
Home Place Thrift Store
Guntersville, AL
04.2025 - 10.2025
- Sorted incoming packages for efficient processing and distribution.
- Maintained cleanliness of sorting area, ensuring safety and organization.
- Collaborated with team members to optimize workflow and reduce delays.
- Assisted in training new staff on sorting techniques and equipment use.
Patient Care Technician
Marshall Medical Center South
Boaz, AL
08.2023 - 03.2024
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to healthcare team.
- Documented patient information accurately in electronic health records.
- Supported patients during rehabilitation exercises and mobility assistance.
- Communicated effectively with patients to address their needs and concerns.
- Collaborated with interdisciplinary teams to enhance patient care quality.
- Educated patients and families on health management and resources available.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
Shift Manager
Sonic Drive-In
Boaz, AL
12.2022 - 08.2023
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained staff on procedures, customer service, and food preparation techniques.
- Addressed customer inquiries and resolved complaints promptly and professionally.
- Conducted regular inspections to maintain cleanliness and organization of the restaurant.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Coached employees on interactions with customers to drive exceptional service.
Counter Sales Person
Local Joe's at Albertville
Albertville, AL
06.2022 - 01.2023
- Guided customers in product selection and provided tailored recommendations.
- Organized displays to optimize product visibility and attract customer interest.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Collaborated with team members to ensure smooth operations.
- Processed credit card payments securely according to established policies and procedures.
- Verified that all transactions were completed accurately before closing out each sale.
- Answered customer inquiries regarding prices, availability, and product features.
Home Health Aide
Private Home Health (Hired by family)
Albertville, AL
02.2021 - 11.2021
- Monitored vital signs and reported changes to healthcare professionals.
- Ensured clean, safe environment to promote patient comfort and well-being.
- Communicated effectively with family members regarding patient needs and progress.
- Delivered emotional support and companionship to improve patient quality of life.
- Administered medications according to healthcare provider instructions.
- Assisted patients with personal hygiene and performed household chores to support daily living activities.
- Maintained clean and well-organized a clean and well-organized environment for client happiness and safety.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
Certified Nursing Assistant
Barfield Healthcare
Guntersville, AL
02.2020 - 02.2021
- Supported patients with daily living activities and personal care needs to enhance comfort and well-being.
- Monitored vital signs and communicated changes to nursing staff to ensure timely medical intervention.
- Documented patient care activities accurately in electronic health records.
- Provided emotional support to patients and families during challenging situations.
- Answered call lights promptly and responded to patient needs accordingly.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Repositioned residents using proper body mechanics to minimize risk of pressure ulcers.
Shift Manager
Krystal
Boaz, AL
10.2019 - 02.2020
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained staff on procedures, customer service, and food preparation techniques.
- Addressed customer inquiries and resolved complaints promptly and professionally.
- Conducted regular inspections to maintain cleanliness and organization of the restaurant.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
Carhop
Sonic Drive-In
Boaz, AL
04.2017 - 10.2019
- Delivered food orders promptly, ensuring customer satisfaction.
- Operated point-of-sale system, maintaining accuracy in order processing.
- Managed cash and processed transactions accurately at the drive-in.
- Assisted team members during peak hours to ensure efficiency.
- Addressed customer inquiries swiftly, enhancing overall service experience.
- Prepared and served beverages and menu items according to standards.
- Collaborated with kitchen staff to fulfill orders accurately and quickly.
Education
Short Term Certificate - Medical Lab Assistant
Wallace State Community College
Hanceville, AL05-2026
High School Diploma -
Marshall Christian Academy
Albertville, ALSkills
- Patient care
- Electronic health records
- Vital signs monitoring
- Team collaboration
- Customer service
- Time management
- Interpersonal communication
- Reliability and punctuality
- Quality control
- Multitasking
- Sample collection
- Quantitative skills
Certification
CMLA Certification (will be taking exam for national certification upon graduation.)
Accomplishments
Salutatorian in High School
Timeline
Apparel Sorter
Home Place Thrift Store
04.2025 - 10.2025
Patient Care Technician
Marshall Medical Center South
08.2023 - 03.2024
Shift Manager
Sonic Drive-In
12.2022 - 08.2023
Counter Sales Person
Local Joe's at Albertville
06.2022 - 01.2023
Home Health Aide
Private Home Health (Hired by family)
02.2021 - 11.2021
Certified Nursing Assistant
Barfield Healthcare
02.2020 - 02.2021
Shift Manager
Krystal
10.2019 - 02.2020
Carhop
Sonic Drive-In
04.2017 - 10.2019
Short Term Certificate - Medical Lab Assistant
Wallace State Community College
High School Diploma -
Marshall Christian Academy