Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meleke Nicholson

Hagerstown,MD

Summary

Dynamic and dependable professional with a strong background in customer service and event coordination at Skyzone Hagerstown. Proven ability to enhance customer experiences and manage inventory effectively. Skilled in training and mentoring team members while maintaining a positive atmosphere. Eager to leverage sales expertise and technical support skills in a new role.

Overview

3
3
years of professional experience

Work History

Team Member

Dollar General
Hagerstown, MD
01.2025 - Current
  • Enhanced customer experience by providing prompt and courteous assistance with inquiries.
  • Guided customers in selecting products to meet specific needs and ensure satisfaction.
  • Operated cash registers efficiently, processing transactions accurately and handling payments.
  • Maintained organized merchandise displays to improve product visibility and drive sales.
  • Welcomed customers with a friendly demeanor, fostering a positive shopping atmosphere.
  • Monitored inventory for freshness by checking expiration dates on food items.
  • Adhered to safety protocols while operating store equipment and stocking shelves.

Birthday Party Host

Skyzone Hagerstown
Hagerstown, MD
02.2024 - 01.2025
  • Coordinated with parents to customize party themes, schedules, and special requests.
  • Managed complete setup and breakdown of party areas, ensuring cleanliness and safety.
  • Welcomed guests, fostering a warm and friendly atmosphere throughout the event.
  • Handled food, beverage, and cake distribution, guaranteeing timely service for all attendees.
  • Oversaw check-in process for parents and guardians, ensuring accurate guest tracking.
  • Communicated effectively with team members to maintain seamless event flow.
  • Resolved guest questions, complaints, and conflicts promptly with courteous solutions.
  • Adapted to last-minute changes while maintaining professionalism under pressure.

Sales Associate

Skyzone Hagerstown
Hagerstown, MD
08.2022 - 01.2025
  • Processed customer transactions accurately using point-of-sale (POS) systems.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to ensure efficient daily store operations.
  • Restocked merchandise and monitored inventory levels to maintain product availability.
  • Created promotional displays to enhance customer interest and drive sales.
  • Assisted in onboarding and training new team members on sales techniques.
  • Greeted customers warmly, providing knowledgeable assistance in product selection.
  • Maintained a clean, organized sales floor and back-stock areas for optimal shopping experience.

Education

Associate of Science - Computer Science

Hagerstown Community College
Hagerstown, MD
05-2027

High School Diploma -

North Hagerstown Highschool
Hagerstown, MD
05-2025

Skills

  • Technical support and customer service
  • Team collaboration and event coordination
  • Inventory management and organization
  • Sales and marketing expertise
  • Dependability and reliability
  • Training and mentoring skills
  • Willingness to learn and develop
  • Computer proficiency

Timeline

Team Member

Dollar General
01.2025 - Current

Birthday Party Host

Skyzone Hagerstown
02.2024 - 01.2025

Sales Associate

Skyzone Hagerstown
08.2022 - 01.2025

Associate of Science - Computer Science

Hagerstown Community College

High School Diploma -

North Hagerstown Highschool

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