Professional Summary
Overview
Work History
Education
Skills
Timeline

Melenia Cruz

McDonalds
Hamburg,NY
2
years of professional experience
Crew member supporting fast-paced food service operations with register use, processing 41–70 orders per shift, customer service, and multitasking across front counter and guest areas. Keeps service moving by handling orders, restocking, and completing 7–12 tasks per shift while maintaining a clean, organized work area. Brings a reliable approach to hospitality settings where speed and clear communication matter.

Work History

Crew member

1 Year 10 Months
McDonalds | 10.2024 - 08.2026
  • Operated cash register efficiently, handling transactions and maintaining accurate financial records.
  • Collaborated with team members to maintain cleanliness and organization of workstations and dining areas.
  • Assisted in training new crew members, fostering a supportive learning environment and teamwork.
  • Adapted quickly to changing tasks and priorities in fast-paced environments, enhancing operational efficiency.
  • Implemented best practices for food safety and sanitation, promoting health compliance within the team.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.

Crew member

2 Months
Dunkin Donuts | 12.2024 - 02.2025
  • Provided exceptional customer service in high-pressure environments, ensuring satisfaction and repeat business.
  • Collaborated with team members to maintain cleanliness and organization of workstations.
  • Assisted in training new crew members on operational procedures and best practices.
  • Operated kitchen equipment safely while adhering to food safety regulations and guidelines.
  • Managed cash register operations efficiently, handling transactions with accuracy and integrity.
  • Supported inventory management by restocking supplies and monitoring product freshness.
  • Contributed to team goals by actively participating in daily briefings and feedback sessions.
  • Took orders, prepared meals, and collected payments.

Education

High School Diploma

High School of Science And Technology | Springfield | 01-2024

Skills

Customer service
Organization
Multitasking
Customer complaint resolution
Team communication
Register experience
Cash handling
Shift coordination
Inventory restocking
Opening and closing procedures
Team training

Timeline

Crew member

Dunkin Donuts
12.2024 - 02.2025Read More

Crew member

McDonalds
10.2024 - 08.2026Read More

High School of Science And Technology

High School Diploma
Read More
Melenia Cruz