Melia Compton
St. Petersburg
Summary
Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.
Overview
10
10
years of professional experience
Work History
Baker
Publix
St. Petersburg
08.2023 - Current
- Prepared a variety of baked goods, ensuring consistency and quality.
- Operated baking equipment safely and efficiently during production shifts.
- Maintained cleanliness and organization in the baking area throughout the day.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
Barista Shift Supervisor
Starbucks
St. Petersburg
08.2018 - Current
- Supervised daily operations and team performance during shifts.
- Managed inventory levels and placed orders for supplies as needed.
- Coordinated shift schedules to optimize staff coverage and efficiency.
- Resolved customer inquiries and concerns to maintain positive experiences.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Performed opening duties such as setting up espresso machines for the day's operations.
- Adhered to company policies regarding break times for employees.
Social Media Specialist
24-7 Intouch
Largo
02.2016 - 06.2018
- Developed engaging content for various social media platforms.
- Managed daily social media interactions and community engagement.
- Collaborated with marketing team on campaign strategies and initiatives.
- Engaged with and responded to online audience through relevant comments.
- Managed customer service requests through social media channels.
- Responded promptly to user comments and questions on various social platforms.
Education
Poinciana High School
Poinciana , FLSkills
- Baking techniques
- Food safety
- Equipment operation
- Dough preparation
- Team supervision
- Problem solving
- Adaptability
- Attention to detail
- Equipment maintenance
Timeline
Baker
Publix
08.2023 - Current
Barista Shift Supervisor
Starbucks
08.2018 - Current
Social Media Specialist
24-7 Intouch
02.2016 - 06.2018
Poinciana High School