Melia Whitfield
Kansas City,MO
Summary
PROFESSIONAL SUMMARY
Healthcare administrative professional with experience in health information management, insurance verification, EMR documentation, and regulatory compliance. Skilled in data integrity monitoring, chart review support, and HIPAA-compliant information handling. Strong background in workflow oversight, documentation accuracy, and cross-department collaboration within fast-paced healthcare environments.
Overview
9
9
years of professional experience
Work History
Ophthalmic Assistant
Bennett Eye Care Midwest
09.2025 - Current
- Maintained accurate EMR documentation to support regulatory compliance and data integrity standards.
- Verified insurance eligibility and ensured proper documentation for billing accuracy.
- Collected and reviewed patient history data to ensure completeness and accuracy of medical records.
- Adhered strictly to HIPAA regulations when handling protected health information.
- Supported diagnostic documentation and ensured accurate data entry within EHR systems.
- Conducted comprehensive patient assessments, including visual acuity and ocular health evaluations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Conducted patient intake and recorded medical histories accurately.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Conducted detailed patient history interviews to enhance accuracy of diagnosis and treatment plans.
Administrative Coordinator
Hope Faith
03.2022 - 09.2025
- Oversaw administrative documentation processes to ensure accuracy and compliance with organizational standards.
- Trained new staff on documentation procedures and software systems.
- Monitored employee records and timekeeping systems to maintain data accuracy.
- Coordinated scheduling and operational logistics to improve workflow efficiency.
- Managed confidential records while ensuring policy adherence.
Unit Coordinator
Kansas Neurological Institute
04.2017 - 08.2020
- Processed Release of Information (ROI) requests in compliance with HIPAA and organizational privacy policies.
- Reviewed and maintained patient records to ensure documentation accuracy and data integrity within the EMR system.
- Coordinated admissions, transfers, and discharges while reconciling records for completeness and compliance.
- Collaborated with clinical and administrative teams to resolve documentation discrepancies.
- Supported audit readiness and trained staff on documentation standards and confidentiality protocols.
Education
High School Diploma -
Southport
Indianapolis, INSkills
Health Information Management (HIM)
Release of Information (ROI) Processing
HIPAA Compliance
EMR/EHR Systems
Chart Review & Data Auditing
Documentation Accuracy
Regulatory Compliance
Data Integrity Monitoring
Policy & Procedure Implementation
Microsoft Excel (data tracking & reporting)
Timeline
Ophthalmic Assistant
Bennett Eye Care Midwest
09.2025 - Current
Administrative Coordinator
Hope Faith
03.2022 - 09.2025
Unit Coordinator
Kansas Neurological Institute
04.2017 - 08.2020
High School Diploma -
Southport