Meliah Jordan
Dyersburg,TN
Summary
Dynamic Client Manager at White & Associates Home Assistance, skilled in strategy development and relationship building. Successfully enhanced client satisfaction through effective communication and meticulous scheduling, ensuring optimal service delivery. Proven financial acumen and team oversight led to improved operational efficiency and staff performance, fostering a collaborative environment focused on achieving client goals.
Overview
3
3
years of professional experience
Work History
Client Manager
White & Associates Home Assistance
Dyersburg, TN
04.2023 - Current
My duties as client manager include:
•Payroll/billing
•Communication with clients, & their families/care coordinators
•Answering phone calls
•Scheduling clients for their services & making schedules for the caregivers
•Communication with care coordinators about specific hours clients get & making sure each hour is delivered/made up
Education
High School Diploma -
Dyer County High School
Newbern, TN05.2018
Skills
- Client services
- Strategy development
- Financial acumen
- Team oversight
- Time management
- Customer complaint resolution
- Staff training and development
- Relationship building
- Goal setting and achievement
- Appointment scheduling
- Decision-making
Timeline
Client Manager
White & Associates Home Assistance
04.2023 - Current
High School Diploma -
Dyer County High School