Meliana Tarihoran
Broomfield,CO
Summary
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Sales Associate
Guess
02.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prioritized helping customers over completing other routine tasks in store.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier Trainer
TJX Companies
08.2016 - 01.2024
- Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Established consistency in cashier operations by creating standardized procedures and guidelines for all staff members to follow.
- Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles, fostering a culture of continuous learning and improvement.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Facilitated cross-training opportunities for employees interested in expanding their skillset beyond their primary roles as cashiers.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
Education
High School Diploma -
SMA Negeri Parapat
Parapat, Indonesia Skills
- Team Leadership
- Relationship Building
- Ability to Lift 40 pounds
- Product Sales
- Sales floor organization
- Fitting room maintenance
- Customer Assistance
Languages
Indonesian
Native or Bilingual
Timeline
Sales Associate
Guess
02.2024 - Current
Cashier Trainer
TJX Companies
08.2016 - 01.2024
High School Diploma -
SMA Negeri Parapat