

Diligent Customer service manager with over 18
years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Proficient in ICD-10-CM, ICD-10-PCS, and CPT coding. With plans on pursuing a bachelor's in Health Management.
Problem-Solving
Continuous Improvement
Team Leadership
Technical Proficiency
Project Planning
Team Building
Policy Enforcement
Verbal and Written Communication
Problem Resolution
Handling Escalations
Training and Development
Scheduling and Coordinating
Account Authorizations
Workflow Management
Hiring and Training
Performance Evaluations
Proficient in Software
Excellent Time Management Skills
Administrative Support