Melina Hernandez

(941)-900-2755

• Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles..
• Tracked attendance and evaluated progress for assigned trainees.
• Established and maintained quality control standards.
• Used slow periods to restock supplies and clean areas.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Collected payment for items served, balanced cash receipts and maintained accurate cash drawer.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.