Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Payton Downs

Lubbock,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Server Trainer

Uncle Julios
07.2023 - Current
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Achieved $2,000 in sales within a 7 hour period, demonstrating strong sales skills and effective customer engagement strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.

Shift Leader

Laynes Chicken Fingers
06.2021 - 08.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Coordinated and mentored a team of 5 employees, implementing a structured workflow that enhanced communication and collaboration

Education

Bachelor of Science - Industrial Engineering

Texas Tech University
Lubbock, TX
05.2027

High School Diploma -

College Station High School
College Station, TX
05.2022

Skills

  • Effective Time Management
  • Upselling strategies
  • Team Member Training
  • Exceptional communication
  • Creative Problem-Solving
  • Team Leadership
  • Proficiency in Excel, Python, & Matlab

Additional Information

Through my experiences in both football and my academic journey in high school and college, I've come to deeply appreciate the crucial role teamwork plays in an organization's success. In football and my job, success demands coordination, trust, and support among teammates to achieve a common goal. These hands-on experiences have mirrored my academic and extracurricular endeavors, where collaboration and shared effort have been key to overcoming challenges and achieving success. Working together in these diverse settings has shown me that effective teamwork not only drives collective achievement but also fosters a positive, productive environment essential for any organization’s success.

Timeline

Server Trainer

Uncle Julios
07.2023 - Current

Shift Leader

Laynes Chicken Fingers
06.2021 - 08.2022

Bachelor of Science - Industrial Engineering

Texas Tech University

High School Diploma -

College Station High School
Payton Downs