Melina Jiggetts
Grayson,Georgia
Summary
Results-driven Director of Growth and Operations with extensive experience at Atlanta Cosmetic Urology ACU, recognized for driving expansion and enhancing operational performance. Successfully led the opening of multiple locations, leveraging strategic planning and effective team leadership to boost financial outcomes. Proficient in healthcare operations and vendor management, delivering significant gains in growth and efficiency.
Overview
15
15
years of professional experience
Work History
Director of Growth and Operations
Atlanta Cosmetic Urology ACU
01.2024 - Current
- Lead a team of visionary managers to open new locations with dedicated Ambulatory Surgery Centers
- Develop innovative solutions to achieve financial goals and drive growth in the urology space
- Collaborate with executives, procurement, CFO, and contractors to execute growth directives
- Maximize efficiency and productivity through process analysis and interdepartmental collaboration
Vice President of Operations
GPS Dental
01.2023 - 01.2024
- Key stakeholder driving high-level initiatives for a private equity-backed dental service organization
- Recovered $800K within months by updating outdated programs
- Implemented a vertically integrated procurement platform and centralized vendor negotiations
- Expanded the company from 30 to 60 practices by fostering collaboration and optimizing workflows
Senior Director of Operations
Extremity Healthcare/Upperline
12.2018 - 01.2023
- Played a critical role in growing the company from 40 to 65 locations
- Developed strategic plans to transition affiliations into the organization
- Launched the first podiatric accountable care organization (ACO) and utilized AI for population health
Senior Clinic Site Manager/Training and Development Manager
Advanced Urology
Snellville, USA
09.2017 - 12.2018
- Created and launched a companywide learning management system
- Designed training materials, onboarding modules, and performance analysis tools
- Consistently collaborated with executives to refine KPIs and improve performance
Practice Administrator
Drescher and Cohen
Atlanta, USA
01.2010 - 08.2017
- Managed day-to-day operations for a multi-physician cosmetic medical and dental practice
- Achieved business goals through strategic leadership and continuous staff development
- Monitored profit and loss and identified potential growth opportunities
Education
Diversity, Inclusion, and Belonging Certification -
HR Certification Institute (HRCI)
01.2023
M.B.A. - Executive Master of Business Administration
Louisiana State University
01.2021
Leadership Excellence Certification -
Disney Corporation
01.2021
Six Sigma Certified - LSSGB
Emory University
01.2018
Medical and Dental Coding Courses -
America School of Nursing
Skills
- Strategic Planning and Execution
- Operational Efficiency
- Team leadership and development
- Healthcare and dental operations
- Financial Oversight and Budgeting
- Lean and evidence-based practices
- Vendor and stakeholder management
- Curriculum Development and Training
- Organizational development
- Leadership development
References
Available upon request
Timeline
Director of Growth and Operations
Atlanta Cosmetic Urology ACU
01.2024 - Current
Vice President of Operations
GPS Dental
01.2023 - 01.2024
Senior Director of Operations
Extremity Healthcare/Upperline
12.2018 - 01.2023
Senior Clinic Site Manager/Training and Development Manager
Advanced Urology
09.2017 - 12.2018
Practice Administrator
Drescher and Cohen
01.2010 - 08.2017
Diversity, Inclusion, and Belonging Certification -
HR Certification Institute (HRCI)
M.B.A. - Executive Master of Business Administration
Louisiana State University
Leadership Excellence Certification -
Disney Corporation
Six Sigma Certified - LSSGB
Emory University
Medical and Dental Coding Courses -
America School of Nursing
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