Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Melina N Marmolejo

Riverdale,CA

Summary

Knowledgeable receptionist skilled in administrative support and customer service. Brings years of experience managing fast-paced front desk operations. Energetic and personable team player with strong planning and communication abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Verifier

Kingsburg Family Dentistry
08.2024 - 12.2025
  • Reviewed and processed insurance claims for timely submission to carriers.
  • Coverage determination
  • Referral verifications
  • Deductible copay and coinsurance
  • Dentrix, eaglesoft and curve dental
  • Handled insurances like Delta dental, Metlife, Ameritas, blue cross etc
  • Managed multiple tasks and priorities in a high-volume, fast-paced environment.
  • Assisted patients in understanding their insurance benefits and coverage options.
  • Verified insurance eligibility for patients prior to scheduled procedures.

Front Office Receptionist

Kingsburg Family Dental
Kingsburg, CA
08.2024 - 12.2025
  • Greeting & welcoming guests
  • Answering and directing phone calls
  • Scheduling appointments and meetings
  • Collecting co-pays
  • Maintaining patient records
  • Following HIPAA and patient privacy regulations
  • Handling patient complaints or issues calmly and professionally
  • Maintain patient flow

Office Assistant

OPC Farms
03.2024 - 06.2024
  • Provided customer service
  • Time management finished paperwork in a timely manner
  • Critical thinking
  • Handling unexpected situations calmly
  • Answering phone calls
  • Handling invoices

Host

El Rancho Cafe
Five Points, CA
05.2020 - 07.2023
  • Provided customer service
  • Prepared and served customers food orders promptly
  • Prepared food in a safe clean environment
  • Took calls and prepared phone orders
  • Greeted and seated guests promptly in a busy dining environment.

Education

CNA Program - Health Science

West Hills College Lemoore
Lemoore, CA
08.2024

High School -

Riverdale High School
Riverdale, CA
01.2023

Skills

  • Appointment scheduling
  • Critical thinking
  • Time management
  • Problem solving
  • Effective communication
  • Front desk operations
  • Conflict resolution
  • Organization skills
  • Telephone skills
  • Fluent in Spanish
  • Listening skills

Languages

Spanish
Professional

Certification

CPR

Timeline

Insurance Verifier

Kingsburg Family Dentistry
08.2024 - 12.2025

Front Office Receptionist

Kingsburg Family Dental
08.2024 - 12.2025

Office Assistant

OPC Farms
03.2024 - 06.2024

Host

El Rancho Cafe
05.2020 - 07.2023

CNA Program - Health Science

West Hills College Lemoore

High School -

Riverdale High School
Melina N Marmolejo