Knowledgeable receptionist skilled in administrative support and customer service. Brings years of experience managing fast-paced front desk operations. Energetic and personable team player with strong planning and communication abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Verifier
Kingsburg Family Dentistry
08.2024 - 12.2025
Reviewed and processed insurance claims for timely submission to carriers.
Coverage determination
Referral verifications
Deductible copay and coinsurance
Dentrix, eaglesoft and curve dental
Handled insurances like Delta dental, Metlife, Ameritas, blue cross etc
Managed multiple tasks and priorities in a high-volume, fast-paced environment.
Assisted patients in understanding their insurance benefits and coverage options.
Verified insurance eligibility for patients prior to scheduled procedures.
Front Office Receptionist
Kingsburg Family Dental
Kingsburg, CA
08.2024 - 12.2025
Greeting & welcoming guests
Answering and directing phone calls
Scheduling appointments and meetings
Collecting co-pays
Maintaining patient records
Following HIPAA and patient privacy regulations
Handling patient complaints or issues calmly and professionally
Maintain patient flow
Office Assistant
OPC Farms
03.2024 - 06.2024
Provided customer service
Time management finished paperwork in a timely manner
Critical thinking
Handling unexpected situations calmly
Answering phone calls
Handling invoices
Host
El Rancho Cafe
Five Points, CA
05.2020 - 07.2023
Provided customer service
Prepared and served customers food orders promptly
Prepared food in a safe clean environment
Took calls and prepared phone orders
Greeted and seated guests promptly in a busy dining environment.