Melina Palma
West Covina,CA
Summary
Dedicated and detail-oriented with a background in customer service and excellent communication skills. Seeking a part-time position where I can leverage my experience to provide exceptional service and contribute effectively to the team's success.
Overview
1
1
year of professional experience
Work History
Customer Service Intern
Walnut Valley Water District
City Of Industry, CA
06.2024 - 07.2024
- Maintained up-to-date knowledge of company products and services.
- Organized promotional materials for upcoming events and products launches.
- Supported other team members with various tasks as needed.
- Participated in meetings with other departments to discuss customer service issues.
- Supported sales team members to drive growth and development.
- Updated databases with new and modified customer data.
- Updated system with order specifics and customer details, preferences, and billing information.
Indoor Playground Attendant
Little Friends Play
Diamond Bar, CA
05.2023 - 10.2023
- Monitored children's activities on the playground to ensure their safety.
- Maintained a safe environment by enforcing all rules and regulations related to the playground.
- Organized recreational games and activities for children on the playground.
- Cleaned and sanitized playground equipment on a regular basis.
- Ensured that no unauthorized personnel entered the play area.
- Reported any incidents or accidents immediately to supervisor.
- Observed changes in behavior of children on the playground and took appropriate action as needed.
Education
High School Diploma -
Diamond Bar High School
Diamond Bar, CA05-2024
Associate of Science -
Mt San Antonio College
Walnut, CASkills
- Attention to Detail
- Effective Communication
- Adaptability
- Team building
- Calm Under Pressure
- Interpersonal Communication
- Conflict Mediation
- Understanding Customer Needs
Accomplishments
- 4.0 GPA Acknowledgement - Diamond Bar High School (2023-2024)
- 3.0+ GPA Acknowledgement - Diamond Bar High School (2022)
- Deep Thinker Award for Writing and Literature - Diamond Bar High School (2024)
Affiliations
Enjoy hikes, reading, journaling
Timeline
Customer Service Intern
Walnut Valley Water District
06.2024 - 07.2024
Indoor Playground Attendant
Little Friends Play
05.2023 - 10.2023
High School Diploma -
Diamond Bar High School
Associate of Science -
Mt San Antonio College
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