Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Pack

Provo,UT

Summary

Offering creative mind and eye for detail, ready to thrive in dynamic environment. Brings ability to quickly absorb fashion trends and garment fitting techniques essential for this role. Ready to use and develop strong communication and styling skills in Bridal Stylist role.

Overview

3
3
years of professional experience

Work History

Customer Service Intern

Little Adventures
09.2024 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Streamlined data entry processes, significantly reducing manual errors.

Customer Support Agent

Taxhawk Inc.
01.2022 - Current
  • Enhanced customer satisfaction by promptly addressing and resolving support inquiries.
  • Assisted customers through multiple channels including email and live chat for increased accessibility and convenience.
  • Participated in ongoing professional development to stay current with industry best practices, company policies, and product updates.
  • Conducted thorough investigations into customer issues, providing detailed resolutions tailored to each unique situation.
  • Managed high-stress situations calmly and professionally while maintaining excellent rapport with clients during difficult conversations or escalations.

Cashier

BYU-Idaho Food Services
09.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases and locate items.

Education

Bachelor of Science - Apparel Entrepreneurship

Brigham Young University- Idaho
Rexburg, ID
12-2024

Associate of Science - General Studies

Brigham Young University- Idaho
Rexburg, ID
12-2020

Skills

  • Client relationship building
  • Exceptional communication
  • Appointment scheduling
  • Sewing
  • Bridal styling
  • Customer service
  • Attention to detail
  • Multitasking and organization

Timeline

Customer Service Intern

Little Adventures
09.2024 - Current

Customer Support Agent

Taxhawk Inc.
01.2022 - Current

Cashier

BYU-Idaho Food Services
09.2021 - 12.2021

Bachelor of Science - Apparel Entrepreneurship

Brigham Young University- Idaho

Associate of Science - General Studies

Brigham Young University- Idaho

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Amanda Pack