Melina Peloteau
St. Petersburg
Summary
Offering a strong foundation in communication and organizational skills, ready to excel in customer-focused environment and eager to learn and develop further. Brings proactive attitude and collaborative mindset, with ability to quickly grasp new systems and procedures. Ready to use and develop problem-solving and multitasking abilities in Marketing or Management roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Game Management
Eckerd College
02.2025 - Current
- Increased efficiency in game management by maintaining accurate records of scores, fouls, and timekeeping.
- Facilitated smooth daily operations through diligent inventory management and restocking of concession supplies.
- Assisted the smooth and efficient ticketing of sports games.
Customer Service Administrator
Beneva
04.2024 - 08.2024
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Teaching Assistant
University of Maine Business School
01.2024 - 05.2024
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Completed daily reports on attendance and disciplinary performance.
- Handled class records for attendance, assignment grades and course participation scores.
Business Ambassador
University of Maine Business School
01.2024 - 05.2024
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Developed comprehensive training programs for leadership improvements.
Student Athlete Tutor
University of Maine, Orono
08.2023 - 01.2024
- Reviewed course materials and provided feedback on assignments, helping student-athletes improve their grades in Macroeconomics and Business Mathematics
- Assisted student-athletes in developing effective study habits and time management strategies for balancing academics and sports commitments.
- Facilitated group study sessions that encouraged peer-to-peer learning and collaboration among studentathletes.
Salesperson
Nike Retail Store
05.2023 - 08.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Education
BBA - Marketing And Sports Management
The University of Maine
Orono, ME05-2026
BBA - Marketing, Management And International Business
Eckerd College
St. Petersburg, FL05-2026
Skills
- Call center experience
- Customer service excellence
- Meeting deadlines
- Telephone etiquette
- Proficient in Microsoft Excel
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving abilities
Certification
- Microsoft Office Specialist: Excel Associate
- Market Research Simternship by Stukent
- Digital Marketing Certification by HubSpot Academy
- Digital Marketing Certification by Stukent
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Game Management
Eckerd College
02.2025 - Current
Customer Service Administrator
Beneva
04.2024 - 08.2024
Teaching Assistant
University of Maine Business School
01.2024 - 05.2024
Business Ambassador
University of Maine Business School
01.2024 - 05.2024
Student Athlete Tutor
University of Maine, Orono
08.2023 - 01.2024
Salesperson
Nike Retail Store
05.2023 - 08.2023
BBA - Marketing And Sports Management
The University of Maine
BBA - Marketing, Management And International Business
Eckerd College
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