Melina Perez
Independence,OR
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
Salem, OR
06.2013 - Current
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Handled customer complaints in a professional manner.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Collaborated with team members on various projects related to inventory control management and restocking processes.
Retail Sales Associate
Ross Dress for Less
McMinnville, OR
07.2021 - 07.2023
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Generated purchase orders for products being marked down in the system.
- Maintained accurate records of all markdown activity.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained accurate cash balances and reconciled discrepancies.
- Prepared bank deposits in accordance with established procedures.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
Education
High School Diploma -
Central High School
Independence06-2009
Skills
- Order Processing
- Customer Service
- Display Setup
- Loss Prevention
Timeline
Retail Sales Associate
Ross Dress for Less
07.2021 - 07.2023
Retail Sales Associate
Ross Dress for Less
06.2013 - Current
High School Diploma -
Central High School