Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Melina Sabloski

Inverness,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

25
25
years of professional experience

Work History

Customer Service Representative

Mike Scott Plumbing
02.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Customer Service Representative

Citrus County Tax Collector
03.2022 - 09.2023
  • Working with the public, renewing vehicle registrations
  • Issuing handicap parking permits, and paying property taxes
  • Vehicle and boat title work

Customer Service Representative

Marchon Eyewear
01.2017 - 05.2020
  • Answering incoming calls and processes orders, entering orders for customers, responding to inquiries and requests for assistance
  • Addressed customer service inquiries quickly and accurately
  • Resolved collections by examining customer payments

Client Support Specialist

ADP
01.2013 - 04.2016
  • Experience working with assisting multiple clients with their payroll needs
  • Effectively managed a high-volume of inbound and outbound customer calls
  • Addressed and resolved customer product complaints empathetically and professionally

Teledata Representative

ADP
04.2000 - 01.2013
  • Payroll data entry
  • Keyed 50 to 100 payrolls a day

Education

High School -

Seaford High School
Seaford, NY
01.1998

Skills

  • Data Entry
  • Customer Service
  • Call center operations
  • Payment processing

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Customer Service Representative

Mike Scott Plumbing
02.2024 - Current

Customer Service Representative

Citrus County Tax Collector
03.2022 - 09.2023

Customer Service Representative

Marchon Eyewear
01.2017 - 05.2020

Client Support Specialist

ADP
01.2013 - 04.2016

Teledata Representative

ADP
04.2000 - 01.2013

High School -

Seaford High School

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Melina Sabloski