Melina Sabloski
Inverness,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Mike Scott Plumbing
02.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Representative
Citrus County Tax Collector
03.2022 - 09.2023
- Working with the public, renewing vehicle registrations
- Issuing handicap parking permits, and paying property taxes
- Vehicle and boat title work
Customer Service Representative
Marchon Eyewear
01.2017 - 05.2020
- Answering incoming calls and processes orders, entering orders for customers, responding to inquiries and requests for assistance
- Addressed customer service inquiries quickly and accurately
- Resolved collections by examining customer payments
Client Support Specialist
ADP
01.2013 - 04.2016
- Experience working with assisting multiple clients with their payroll needs
- Effectively managed a high-volume of inbound and outbound customer calls
- Addressed and resolved customer product complaints empathetically and professionally
Teledata Representative
ADP
04.2000 - 01.2013
- Payroll data entry
- Keyed 50 to 100 payrolls a day
Education
High School -
Seaford High School
Seaford, NY01.1998
Skills
- Data Entry
- Customer Service
- Call center operations
- Payment processing
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Customer Service Representative
Mike Scott Plumbing
02.2024 - Current
Customer Service Representative
Citrus County Tax Collector
03.2022 - 09.2023
Customer Service Representative
Marchon Eyewear
01.2017 - 05.2020
Client Support Specialist
ADP
01.2013 - 04.2016
Teledata Representative
ADP
04.2000 - 01.2013
High School -
Seaford High School
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