Melinda Carpenter
Meridian,ID
Summary
Detail oriented Accounts Receivable Administrator with a proven track record at Gemtek Pest Control and Western Exterminator, enhancing customer satisfaction through effective issue resolution. Skilled in payment processing and payment negotiation, I excel at investigating discrepancies and ensuring payments are applied correctly in a timely manner, contributing to improved cash flow and operational efficiency.
Utilizes financial software to streamline operations and enhance efficiency. Strong understanding of financial reconciliations, credit management, and customer relations.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Administrator
Western Exterminator / A Rentokil Company
06.2016 - Current
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through proactive approach.
- Managed collections for overdue accounts, enhancing cash flow efficiency.
- Locate payments and apply to customer accounts by using accounting and banking software.
- Developed strong relationships with customers, fostering trust and facilitating effective communication related to payments and account balances.
Accounts Receivable and Collections Specialist
Gemtek Pest Control
03.2007 - 06.2016
- Streamlined invoicing procedures, enhancing operational efficiency and accuracy of billing cycles.
- Developed and implemented strategies to reduce aging receivables and improve cash flow.
- Analyzed account discrepancies, resolving issues through effective communication with clients.
- Conducted regular audits of accounts receivable records to ensure compliance and accuracy.
Education
High School Diploma -
Lompoc Senior High School
Lompoc, CAPalomar College
San Marcos, CASkills
- Payment processing expertise
- Payment plan negotiation
- Locating and accurately applying payments
- Investigate payment discrepancies
Timeline
Accounts Receivable Administrator
Western Exterminator / A Rentokil Company
06.2016 - Current
Accounts Receivable and Collections Specialist
Gemtek Pest Control
03.2007 - 06.2016
High School Diploma -
Lompoc Senior High School
Palomar College