Melinda Dempsey
Meredith,NH
Summary
Dynamic Store Manager with proven success at Speedway Gas Station, excelling in team leadership and inventory management. Enhanced customer satisfaction through strategic promotional campaigns and effective training. Skilled in cash management and communication, driving operational excellence and minimizing shrinkage while fostering a high-performing team environment.
Overview
17
17
years of professional experience
Work History
Store Manager
Speedway Gas Station
Boone, NC
06.2014 - Current
- Led daily operations, ensuring compliance with safety and health regulations.
- Managed inventory control, optimizing stock levels to meet customer demand.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented strategies to improve customer satisfaction and retention rates.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Oversaw daily operations to ensure efficient store functionality and customer satisfaction.
- Trained and mentored team members on sales techniques and customer service standards.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Led team in achieving operational excellence through effective scheduling and resource allocation.
- Developed promotional campaigns that boosted store traffic and enhanced brand visibility within the community.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Supervised daily operations by directing customer service, inventory and sales operations.
Assistant Manager
KFC Restaurant
Rutherfordton, NC
01.2009 - 05.2014
- Led daily operations, ensuring compliance with health and safety standards.
- Monitored food quality and presentation standards, ensuring adherence to brand guidelines.
- Developed employee schedules, optimizing labor costs while maintaining service levels.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
GED -
ICC
Rutherford N.CSkills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Outstanding communication skills
- Shift scheduling
- Inventory control
- Supply ordering
- Policies and procedures
- Verbal and written communication
Certification
- Certified Training Manager, Serve Safe , Fuel Station Safety for Class C Operators
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Additional Information
I am currently living in NC ,but have just purchased a home in NH
Timeline
Store Manager
Speedway Gas Station
06.2014 - Current
Assistant Manager
KFC Restaurant
01.2009 - 05.2014
GED -
ICC