Melinda Diaz
Grandview,WA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Kadlec
02.2014 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Certified Medical Assistant
Yakima Regional Hospital
09.2011 - 12.2013
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
Secretary
Sunnyside School District
09.2000 - 08.2008
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Administrative Assistant
Migrant Child Institute
10.1990 - 08.1996
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Science For Medical Assisting - Medical Assistant
Yakima Valley Community College
Yakima, WA06.2021
High School Diploma -
Grandview High School
Grandview, WA06.1990
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Medical Records Management
- Direct Patient Care
- Maintaining confidentiality
- Reliable team player
- Phlebotomy
- Compassionate
- Patient-focused care
- CPR
- Appointment Setting
- Insurance Verification
- Compassionate caregiver
- Appointment Scheduling
- Operating EKG Equipment
Certification
- CMA - Certified Medical Assistant
- BLS CPR qualified
Timeline
Certified Medical Assistant
Kadlec
02.2014 - Current
Certified Medical Assistant
Yakima Regional Hospital
09.2011 - 12.2013
Secretary
Sunnyside School District
09.2000 - 08.2008
Administrative Assistant
Migrant Child Institute
10.1990 - 08.1996
Associate of Science For Medical Assisting - Medical Assistant
Yakima Valley Community College
High School Diploma -
Grandview High School
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