Melinda Escalera
Little Rock,Arkansas
Summary
Experienced and professional Medical/Admin Assistant seeking an open position where I can utilize my skills to fulfill the company's needs. I am very outgoing, organized, teachable and a team-player. I will dedicate myself to provide excellent customer service to make each client's experience a positive one.
Overview
14
14
years of professional experience
Work History
Behavioral Health Tech
The Haven Detox
Little Rock, Arkansas
11.2024 - 01.2025
- Observe client behaviors
- Admissions
- Assist with intake process
- Discharges
- Responds to client needs
- Crisis intervention
- UDS collection
- Pregnancy screening
- Client searches
- Inventory client's belongings
- Complete searches of client belongings
- Random room searches
- Provides emotional support
- Client transportation
- Assist with any other tasks needed
- Monitored patient behavior and provided support during treatment sessions.
- Assisted in implementing individualized care plans for patients in recovery.
- Maintained a safe and clean environment for patients at the detox facility.
- Facilitated group activities to promote social interaction among residents.
- Documented patient progress and communicated with healthcare teams effectively.
Owner
Orale Food Mart
04.2022 - 06.2024
- Company Overview: Convenience store
- Hands-on daily operations
- Accounts payables and receivables
- Inventory control
- Pricing and merchandising
- Budgeting
- Cashier
- Money handling
- Stocking
- Convenience store
Distributor/sales
Amigos Snacks
08.2019 - 05.2022
- Company Overview: Snack Distribution
- Followed a route of different convenience/grocery stores in the Central OKC & surrounding areas to make snack sales
- Consisted of driving to each store
- Speaking to the general manager
- Seeing what product was needed
- Making the order
- Taking it back to the store and stocked
- Snack Distribution
Medical Records Clerk
Miller & Weisbrod, LLP
02.2019 - 08.2019
- Company Overview: Law Firm
- Responsible for the prompt and accurate ordering and retrieval of medical records for litigation support in a professional atmosphere
- Contacts medical facilities, governmental entities and educational institutions to retrieve records relative to pending litigation
- Answering phones in a respectful and calm manner
- Data entry
- Keeping up with notes in Needles Software
- Law Firm
Administrative Assistant
Amigos Latinos Income Tax
01.2016 - 04.2016
- Interviews clients to obtain information on taxable income and deductible expenses and allowances
- Make copies of all information needed for files
- Answer phones and any and all general office tasks
Administrative Medical Assistant
Centrum Health Care Services Inc.
09.2015 - 12.2015
- Copying, filing, faxing, email correspondence
- Effectively communicating with patients, family and other health care professionals
- Preparing admissions
- Use Kinnser and Synergy software to keep up with MD orders, patient and MD communications, and 485's
- Visiting patient homes
- Data entry
- Ordering DME supplies
- Calling in Rx's
- Some marketing
Dispatcher Clerk
Black Bull Towing
04.2015 - 08.2015
- Release of vehicles that were towed for parking violations for a fee to registered owners and/or insurance policy holders of vehicles only
- Communicate changes or reserved space calls to all drivers
- Maintain an office tidy and clean
- General office tasks
Accounts Payable Assistant
Time World U.S.A Wholesale
12.2014 - 03.2015
- Handled and paid all personal and business bills by Credit Card or check
- Charged credit cards for open invoices
- Managed daily bank deposits for business
- Filing, copying, faxing, scanning, emailing
- Communicating with clients regarding open balances
- Creating invoices through QB
Administrative Medical Assistant
Centrum Health Care Services Inc.
01.2012 - 12.2014
- Copying, filing, faxing, email correspondence
- Effectively communicating with patients, family and other health care professionals
- Preparing admissions
- Used Kinnser and Synergy software to keep up with MD orders, patient and MD communications, and 485's
- Visiting patient homes
- Data entry
- Ordering DME supplies
- Calling in Rx's
- Some marketing
Transporter
Transicare
08.2013 - 11.2013
- Utilized company vans to effectively transport mental health patients to and from different Hospitals, mental health institutions, and/or home safely
Certified Medical Assistant
Brown Family Medical Clinic
04.2011 - 06.2011
- Triage
- Taking vital signs
- Back office assisting MD with prepping rooms and taking patients back to their assigned room
Education
Cosmetology Program -
Paul Mitchell the School Norman
01.2021
Certified Medical Assistant Program -
ATI Career Training Center
01.2011
G.E.D -
North Lake College
01.2009
Skills
- Patient and customer service focused
- Time management skills
- Great listening and reasoning skills
- Problem-solving capabilities
- Money-handling abilities
- Professional phone demeanor
- Strong organizational skills
- Cleanliness
- Excellent communication skills (verbal and written)
- Patient documentation
- Crisis intervention
- Inventory control
References
References upon request
Timeline
Behavioral Health Tech
The Haven Detox
11.2024 - 01.2025
Owner
Orale Food Mart
04.2022 - 06.2024
Distributor/sales
Amigos Snacks
08.2019 - 05.2022
Medical Records Clerk
Miller & Weisbrod, LLP
02.2019 - 08.2019
Administrative Assistant
Amigos Latinos Income Tax
01.2016 - 04.2016
Administrative Medical Assistant
Centrum Health Care Services Inc.
09.2015 - 12.2015
Dispatcher Clerk
Black Bull Towing
04.2015 - 08.2015
Accounts Payable Assistant
Time World U.S.A Wholesale
12.2014 - 03.2015
Transporter
Transicare
08.2013 - 11.2013
Administrative Medical Assistant
Centrum Health Care Services Inc.
01.2012 - 12.2014
Certified Medical Assistant
Brown Family Medical Clinic
04.2011 - 06.2011
Cosmetology Program -
Paul Mitchell the School Norman
Certified Medical Assistant Program -
ATI Career Training Center
G.E.D -
North Lake College
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