Melinda Fleming
Lakeland,FL
Summary
Energized by a tenure, I excel in transforming administrative challenges into streamlined operations, particularly in data management and customer relations. Experienced, willing-to-learn, organized, and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication, and multitasking skills, as well as strong proficiency in Customer Relations and Data Management. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Waymaker Properties LLC
Lakeland, FL
12.2021 - 01.2023
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests promptly.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Developed and maintained filing systems for confidential documents and records.
- Managed office supplies inventory and placed orders when necessary.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Maintained database of client contact information with accuracy and attention to detail.
- Served as a primary point of contact for facilitating operational and administrative inquiries.
- Monitored daily operations to ensure efficient workflow processes were being followed.
- Maintained calendars and schedules to set appointments for the management team.
- Established professional and collaborative working relationships with company associates and external parties.
- Facilitated communication between different departments within the organization.
- Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.
- Built and maintained relationships with vendors and other external contacts.
- Compiled data from various sources into organized reports for review by the management team.
- Updated internal databases with new employee information such as contact details and job titles.
- Scheduled and confirmed appointments for clients, customers, and supervisors.
- Maintained scheduling and event calendars.
- Opened, read, routed, and distributed incoming mail and other materials and answered routine letters.
- Developed and maintained internal and external company Web Sites.
Skills
Program File Distribution Report
Analysis
Customer Service
Back Office Operations
Data Entry Documentation
Document Retrieval
Records Management Systems
Business Planning
Mail Management
Microsoft Office
Data Management
Records Preparation
Business Correspondence
Customer and Client Relations
Administrative Support
Business Administration
Self Starter
Filing
Prioritization
Negotiation
ADDITIONAL INFORMATION
- I worked years ago doing insurance for a pediatric dentist in Florida. I truly loved doing insurance and helping our customers get the medical care they needed, along with making sure the company was also getting paid.
- I later worked as a Home Care Office Staffing Manager and worked in the field with patients to cover shifts. I also had to keep patient confidentiality along with contacting and verifying insurance after the company closed its office in Florida.
- I then went to Private in-home care, assisting patients with everyday needs along with giving them a friend to talk to. I learned a lot myself doing patient care. The great things many of us could learn if we listened a bit closer when others spoke.
- My Father had a stroke and I had to give up working an outside job to make sure he was happy, clean, and cared for. Something I will never regret doing and would do a million times over. I worked from home selling and training new employees for a variety of DS companies.
- I currently make organic bath and body products, resin designs, jewelry, and massage oil candles. I am a fast learner, and willing to learn new things. very dedicated, hard worker. I would love to be given a chance to succeed and grow with your office. Thank you in advance for taking a chance on me, as I have taken a chance on you!
- I believe a smile can always brighten someone's day and be courteous to those who may come off as rude. You never know what they may be dealing with in life.
Timeline
Administrative Assistant
Waymaker Properties LLC
12.2021 - 01.2023