MELINDA FRANKLIN
Arlington,TN
Summary
I am a mature, experienced self starter and I'm confident I can provide the support you are looking for to accomplish your corporate goals.
Overview
29
29
years of professional experience
Work History
Business Manager
Cordova Medical and CosMedic Solutions
Cordova, TN
04.2011 - Current
- Manage budgeting, accounts payable, payroll, and corporate planning for cosmetic and medical practices.
- Implement marketing strategies for both the medical practice and medispa.
- Manage and process patient accounts for medical billing internally.
- Managed overall business operations for the medical practice and the aesthetic practice.
Business Office Manager
Lakeside Behavioral Health
Bartlett, TN
09.2010 - 04.2011
- Managed accounts receivable for a 313-bed hospital and four outpatient managed facilities, overseeing $45 million in annual cash collections.
- Managed the business office.
- Managed and supervised patient billing, registration, and collections processes.
- Implemented procedures to exceed monthly Corporate collection goals.
- Reported weekly and monthly financial transactions to the Chief Financial Officer.
- Provided weekly updates to Corporate Office in Philadelphia on the status of hospital billing and collections.
Business Manager
Midtown Surgery Center
Memphis, TN
12.2008 - 09.2010
- Enhanced staff and front end collections management resulting in decreased bad debt and achievement of monthly collection goals.
- Ensured accurate financial record keeping and compliance with all accounting standards.
- Managed billing office, accounts receivable, collections, and admissions.
- Reported weekly and monthly financial information to CFO and Regional Vice President for corporate reporting.
Business Administrator
Germantown Family Practice (Formerly, Methodist Primary Care Associates)
Germantown, TN
05.2000 - 12.2008
- Organized and negotiated the purchase and startup of a practice transitioning it from corporate ownership to a solo practice.
- Developed practice operations for in-house billing and receivables.
- Managed and coordinated all daily business operations.
- Managed payroll, bookkeeping, financial budgeting and marketing.
- Developed and managed an Aesthetic practice to complement the medical practice.
Office Manager
Methodist Primary Care Associates
Germantown, TN
01.1995 - 05.2000
- Maximized clinic profitability through consultation with Executive Director and corporate management.
- Ensured efficiency by preparing financial reports, tracking accounts receivable, and maintaining inventory control.
- Conducted training sessions for MPCA practice managers on software upgrades, audit tracking, quarterly financials, and budgeting.
- Managed and oversaw two practices comprising of five contract physicians, two nurse practioners, and a 25-member staff.
Education
Some College (No Degree) - Business Administration
Southwest Tennessee Community College
Memphis, TNSkills
- Managing multiple medical practices
- Managing ambulatory surgery center
- Managing business office
- Managed and developed corporate centralized medical billing department
- Physician/Practice credentialing, enrollments, re-validations, certifications, and license
- Private practice startup
- In-house billing
- Training clerical and clinical staff
- Organizing and maintain policies and procedures
- Maintaining staff awareness
Custom
- Methodist Primary Care Associates, Germantown Family Practice, and Cordova Medical & CosMedic Solutions are basically the same medical practice that went through a change in ownership and two name changes.
Timeline
Business Manager
Cordova Medical and CosMedic Solutions
04.2011 - Current
Business Office Manager
Lakeside Behavioral Health
09.2010 - 04.2011
Business Manager
Midtown Surgery Center
12.2008 - 09.2010
Business Administrator
Germantown Family Practice (Formerly, Methodist Primary Care Associates)
05.2000 - 12.2008
Office Manager
Methodist Primary Care Associates
01.1995 - 05.2000
Some College (No Degree) - Business Administration
Southwest Tennessee Community College
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