Developed exceptional communication and problem-solving skills in fast-paced customer service environment. Skilled in handling high volumes of inquiries and resolving issues efficiently. Seeking to leverage these abilities in new field to contribute to team success and customer satisfaction.
I oversee daily operations, along with training staff, managing inventory and schedules. Making sure we are in compliance with health and safety standards. Also the main point of contact with customer issues, and ensuring a positive experience.
I supervised a front of house team, including servers and hostesses to ensure smooth high quality service, in a full service restaurant. Managing table assignments alongside handling customer concerns promptly. I also worked with the kitchen to ensure orders were efficient and dining was exceptional experience.