MELINDA HEARROLD-EVANS
ST. STEPHEN,SC
Summary
Over 25 years of experience in the transportation industry, with expertise in various Operations Department roles including dispatching and recruiting. Proven ability to complete tasks independently or collaboratively, ensuring high levels of customer satisfaction and safety. Strong public speaking skills and experience in building business relationships, effectively managing challenging situations with employees and customers. Extensive travel history for recruitment at truck driving academies and industry events, demonstrating commitment to talent acquisition and industry engagement.
Overview
26
26
years of professional experience
Work History
Operations Management
Bob Brown, LLC
Vancouver, USA
11.2018 - 09.2025
- Facilitated smooth startup operations while assisting with LLC establishment.
- Managed oversized and overweight permitting for moves, ensuring regulatory compliance.
- Oversaw six lease operators, developing strategies to expand customer base.
- Handled all operational aspects, including licensing, safety, accounting, and payroll management.
- Maintained compliance with local, state, and federal regulations throughout operations.
- Processed payroll for employees using advanced payroll software efficiently.
- Prepared and filed tax documents in accordance with regulations.
- Conducted candidate screenings to identify top talent for various positions.
Pilot Car Coordinator
WCS Permits & Pilot Cars
San Dimas, USA
09.2021 - 10.2022
- Established working relationships with pilot car companies & employed them to assist carriers with State & Federal DOT regulated quantities per move.
Operations Manager
Cajun Express, LLC
Tonganoxie, USA
12.2016 - 03.2022
- Oversaw daily operations of privately owned trucking company, ensuring adherence to policies and regulations.
- Developed and implemented process improvements that enhanced operational efficiency.
- Resolved customer complaints promptly, maintaining high levels of satisfaction.
- Ensured compliance with DOT regulations, including hours of service and weight limits.
- Maintained accurate trip records for billing purposes in accordance with DOT requirements.
FREIGHT BROKER
NAVIFREIGHT
LENEXA, USA
11.2016 - 10.2018
- Brokered FAK with emphasis on Power-Only, legal, and OS/OW operations.
- Quoted potential clients on freight brokerage pricing.
- Coordinated shipments with shippers, receivers, trucking companies, and customs officials.
- Processed freight bills and invoices to ensure accuracy and completeness.
- Collaborated with compliance and research teams as needed for operational efficiency.
OVER-DIMENSIONAL FREIGHT SALES
POWERSOURCE TRANSPORTATION, INC
GRIFFITH, USA
07.2009 - 11.2016
- Promoted from floater to full-time dispatcher, ultimately leading OS/OW Department for nine years.
- Built a fleet of experienced drivers and expanded customer base significantly.
- Managed permit applications to ensure compliance with regulations across 48 states and Canada.
- Implemented cost-cutting measures by ordering permits directly from state authorities.
- Reviewed project plans to determine necessary permits and approvals efficiently.
- Fostered relationships with key clients, enhancing loyalty and retention rates.
- Developed sales plans, strategies, and objectives to meet revenue targets successfully.
AREA RECRUITER
FALCON TRANSPORTATION
GARY, USA
02.2009 - 12.2009
- Recruited from truck driving academies across WI, IL, IN, MO, and KY.
- Managed orientation processes for new recruits to ensure smooth onboarding.
- Facilitated training placements to align candidates with suitable opportunities.
OVER-DIMENSIONAL FREIGHT SALES
TRANS-UNITED, INC.
BURNS HARBOR, USA
07.2008 - 02.2009
- Focused substantial efforts in sales department and collaborated with owner on marketing endeavors.
LOCAL DISPATCH MANAGER, AREA PLANNER, CSR & PROCESSOR (RECR)
SWIFT TRANSPORTATION
01.2000 - 06.2006
- Processed applications, scheduled orientations, and conducted drug screenings for new recruits.
- Served in Operations and Customer Service, honing skills in logistics and client relations.
- Planned four-state area operations, ensuring optimal resource allocation and delivery efficiency.
- Managed local dispatch, coordinating routes to enhance timely deliveries.
Education
High School Diploma -
WASHINGTON HIGH SCHOOL
KANSAS CITY, KS05.1992
Some College (No Degree) - Basic Bachelor's Coursework
Kansas City Kansas Community College
Kansas City, Kansas, KSSkills
- Team leadership
- Relationship management
- Operations management
- Logistics coordination
- Microsoft Office proficiency
- Professional communication skills
- Time management and organization
- Operational efficiency
- Payroll administration
- Candidate evaluation
- Customer relationship management
- Fleet oversight
- Problem solving
References
I have a large selection of references - personal and business. Please advise if you'd like to inquire with previous drivers, customers, vendors, or friends. I'll be more than happy to pass their information along.
Activities
I am a very active person, and I do not like to be idle. Whether it is mental or physical, I need to do something. I have tried to remain involved with our Church, riding motorcycles when the weather permits, improving our property, gardening, and our family. Since the discovery of COVID, I have become quite interested in my artwork and exploring a few new talents.
Timeline
Pilot Car Coordinator
WCS Permits & Pilot Cars
09.2021 - 10.2022
Operations Management
Bob Brown, LLC
11.2018 - 09.2025
Operations Manager
Cajun Express, LLC
12.2016 - 03.2022
FREIGHT BROKER
NAVIFREIGHT
11.2016 - 10.2018
OVER-DIMENSIONAL FREIGHT SALES
POWERSOURCE TRANSPORTATION, INC
07.2009 - 11.2016
AREA RECRUITER
FALCON TRANSPORTATION
02.2009 - 12.2009
OVER-DIMENSIONAL FREIGHT SALES
TRANS-UNITED, INC.
07.2008 - 02.2009
LOCAL DISPATCH MANAGER, AREA PLANNER, CSR & PROCESSOR (RECR)
SWIFT TRANSPORTATION
01.2000 - 06.2006
High School Diploma -
WASHINGTON HIGH SCHOOL
Some College (No Degree) - Basic Bachelor's Coursework
Kansas City Kansas Community College