Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Paraeducator
Oak Harbor Public Schools
Oak Harbor
09.2019 - 03.2020
Offered students personalized educational, behavioral, and emotional support.
Provided individualized attention to students during group activities to foster learning and participation.
Supported teachers in executing lesson plans and instructional activities to enhance student engagement.
Supported instructional aides in providing assistance to teachers during class time.
Ensured student safety in classroom and outdoor environments to promote a secure learning atmosphere.
Applied positive reinforcement to redirect negative behaviors.
Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
Massage Therapist
Seaside spa & salon
Coupeville
09.2016 - 11.2018
Delivered customized therapeutic massage services to enhance client well-being.
Educated clients on wellness and self-care practices.
Ensured clean, organized treatment environment to promote client comfort and safety.
Collaborated with spa team to enhance service offerings.
Software Test Engineer II
International Game Technology (IGT)
Reno
06.2004 - 05.2010
Supported software testing and created administrative documentation for multiple gaming systems projects to enhance project clarity.
Entered, tracked, and analyzed data related to testing results and system performance.
Maintained communication between design and compliance departments to ensure alignment on project requirements and standards.
Assisted with report preparation and coordinated test run scheduling and updates with internal teams to streamline testing processes.
Ensured timely documentation of technical issues and resolutions for auditing and quality assurance.
System Engineer
International Game Technology (IGT)
Reno
07.2001 - 06.2004
Delivered administrative and technical support for network-based gaming systems across multiple sites, ensuring system reliability and user satisfaction.
Coordinated on-call scheduling for nationwide system installations and maintenance, optimizing resource allocation and response times.
Collaborated with marketing, QA, and engineering teams on cross-departmental projects to enhance system functionality and user experience.
Created and maintained detailed logs, error reports, and enhancement requests in collaboration with developers.
Education
Certificate of Completion - Licensed Massage Therapist
Port Townsend School of Massage
Port Townsend, WA
11.2017
Bachelor of Science - Computer Information Systems
DeVry University
Phoenix, AZ
03.2001
Skills
Educational Support
Instructional Assistance
Student Engagement
Teacher support
Scheduling
Calendar Coordination
Microsoft Office
Problem Solving
Process Improvement
Time management
Effective communication
Communication
Additional Qualifications
Strong organizational and multitasking skills in fast-paced office environments.
Experienced in handling confidential information and maintaining professional client interactions.
Excellent written and verbal communication skills.
Timeline
Paraeducator
Oak Harbor Public Schools
09.2019 - 03.2020
Massage Therapist
Seaside spa & salon
09.2016 - 11.2018
Software Test Engineer II
International Game Technology (IGT)
06.2004 - 05.2010
System Engineer
International Game Technology (IGT)
07.2001 - 06.2004
Certificate of Completion - Licensed Massage Therapist
Port Townsend School of Massage
Bachelor of Science - Computer Information Systems