Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Melinda Huff

Newcastle,WY

Summary

Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader. Dedicated Professional providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

18
18
years of professional experience

Work History

Partners Development Guide

Sucuri
Tempe, AZ
06.2019 - Current
  • Provide customer support and assistance with products and any issues.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Help customers maintain website security by installing SSL certificates
  • Assist customers with reviewing firewall configurations and SSL certificates.
  • Assist customers with communication to our billing and technical support teams

Flight Respiratory Therapist

PHI Air Medical
Phoenix, AZ
08.2006 - 08.2018
  • Performed pre-flight assessments on patients
  • Inspected and maintained equipment such as ventilators and suction machines used during flights.
  • Assisted with airway management and intubation of patients in flight.
  • Ensured proper oxygen levels and monitored patient during flight.
  • Managed emergency scenarios involving cardiac arrest or other life threatening situations mid-flight.
  • Maintained accurate records of all medications administered, vital signs taken, and interventions provided during flight.
  • Set up and monitored mechanical ventilators and handled associated critical care duties.
  • Interacted with patients, family members and physicians to coordinate patient care.
  • Developed and implemented lesson plans to instruct students on Neonatal resuscitation and respiratory care
  • Conducted lectures, demonstrations and group activities in order to enhance learning experience.
  • Assessed student progress through tests and quizzes in order to evaluate understanding of course material.
  • Ensured strict compliance with patient satisfaction guidelines through effective customer service.

Education

Associate of Applied Science - Respiratory Therapy

Pima Medical Institute
Mesa
01-2001

Skills

  • Strong leadership
  • Cultural Sensitivity
  • Engaging personality
  • Handling payments
  • Client Service
  • Client Account Management
  • Sales closing
  • Account Servicing
  • Customer Retention
  • Customer Service
  • Contact follow-up
  • Relationship Building
  • Objection handling
  • Exceeds sales goals
  • Post-sales support
  • Personnel Training

Affiliations

  • I own a homestead and have dairy goats that I milk. I use their milk to make a variety of products that we sell through our small business.
  • We own horses and I love to ride

Accomplishments

  • I regularly exceed sales goals
  • Designated as our new hire trainer
  • Received a coin of excellence for going beyond the call of duty

Timeline

Partners Development Guide

Sucuri
06.2019 - Current

Flight Respiratory Therapist

PHI Air Medical
08.2006 - 08.2018

Associate of Applied Science - Respiratory Therapy

Pima Medical Institute

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Melinda Huff